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  • Agustín Bosso 9:00 am on July 23, 2014 Permalink | Reply
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    Increase interaction within your Enterprise Social Network by recommending users, groups, departments and companies 

    Estimated reading time: 4 minutes

    One of the most interesting benefits of an Enterprise Social Network is the access it provides to corporate knowledge and to the people you share interests, tasks and projects with. This amplifies shared knowledge improving the team management and productivity of groups and avoiding any duplication of work efforts.

    From today* with this ZyncroApp you will be able to recommend users, groups, departments or the companies that you consider the most interesting to any of your contacts, thereby achieving greater interaction among all the members of your community, and thus getting more followers for the most relevant content.

    You can make a recommendation from different sections of the platform:

    • From your contact list, inside your profile section in Zyncro, you can also do it within the user’s profile that you want to recommend. For this, you must follow the user. Suggestionsfromusers1
    • From within the group, just for open groups in which you are a member.
    • From the list of companies or departments, or even from the very same page of the company or department, just if you are a member or a follower. Suggestionsfromusers2

    The recommendation will arrive through a private message to all the contacts you select.

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  • Agustín Bosso 3:00 pm on July 19, 2014 Permalink | Reply
    Tags: trust relationships, , zyncro 4.3   

    Zyncro 4.3: Trusted relationships between organizations, multipoint posting, mentions of user groups and more 

    Estimated reading time: 6 minutes

    Today* marks the launch of Zyncro 4.3, with functionality that increases the reach of your Enterprise Social Network, enhances synergies between organizations and improves user efficiency by allowing tasks to be performed in fewer steps. Specifically, the principal new features of this version are:

    1. Ability to exchange information privately and securely between different organizations: Trust Relationships
    2. Ability to simultaneously post messages in more than one group and/or organization : Multipoint Posting
    3. Ability to mention complete groups of users (groups, departments or personal lists) in a single step: ZyncroApp 2.0 Mention
    4. Ability to mention someone when you quote a message:  ZyncroApp 2.0 Quote
    5. Several performance enhancements

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  • Enrique Dans 9:00 am on July 14, 2014 Permalink | Reply
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    We are what we share 

    Estimated reading time: 6 minutes

    Editor’s noteEnrique Dans (@edans) has let us republish this article from his blog where he talks about the importance of sharing. 

    We are what we shareMy column in Expansión, Spain’s leading financial daily, is called “You are what you share” (pdf in Spanish), and asks some questions about what lies behind a very common activity among consumers of online information, but is not so natural for people who have simply transferred their habits from the analogical world: sharing.

    Sharing information is a much more interesting and complex activity than one might at first imagine. More than a mere gesture, it is actually a different way of managing information in an environment within which managing information efficiently has become a major challenge. It’s a very simple thing to do, and really only involves installing a button on your navigation bar and then acquiring the habit of using it regularly, but it has enormous potential. In the first place, it marks a step from being a mere consumer of information to taking a more participative approach: from unidirectional to bidirectional. And it also marks a change in attitude toward being somebody who uses information efficiently, given that the habit of sharing involves creating an archive. In many cases, the reason for sharing is not simply to give something useful to those on the other side of the screen, but provide benefits to oneself in the form of feedback and information management.

    But something subtler is going on as well: what we share says a great deal about us. Somebody who only shares news about certain topics will inevitably become associated with them. Somebody who only shares jokes will be seen as jokey—or worse—depending on the quality and the quantity.

    Creating an archive to share information on the social networks or information management tools can become a way to establish a personal brand, a way of being associated with certain topics and trends. Information sharing can be a powerful tool, and although it is still misunderstood by many—who see it simply as a way of attracting attention—it has huge potential benefits. Below, the text in full.

    You are what you share

    Sharing is an inherent part of living in society. Considered a basic function associated with the development of language, sharing turns us into active entities in the way that we treat information: we don’t just “find ourselves with it” in some passive way, but instead we can consciously decide to circulate it, or at least to store it for later use.

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  • Larry Alton 9:00 am on June 25, 2014 Permalink | Reply
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    How to manage virtual employees 

    Estimated reading time: 5 minutes

    How to manage virtual employeesThere’s no one best approach to managing virtual employees, but there are sets of best practices you can adopt in a trial and error system. It depends on numerous things like (of course) individual employees, your industry, the tech savviness of workers, how you train and prepare them and what goals you have in mind. As more companies are seeing the appeal of virtual offices, from much lower overhead to happier employees, this is one trend that isn’t going anywhere.

    The simple truth is that, just like a “regular” office, there are workers who will thrive in a virtual setting and those who won’t. The perfect situation is to have some workers performing virtually and others in traditional settings, matching each worker with the best environment for them. If you can swing this, that’s great but that also requires knowing which workers are best matched for which environment.

    If you’re just delving into the world of the virtual office, keep these tips in mind. They won’t work every time and for every employee, but they can help you figure out the right next move.

    1. Provide structure

    This can be in the form of daily or weekly check-ins via chat, video conferencing or phone calls. Nearly every worker still needs their company to provide structure in some regards, but don’t do so just for the sake of it. If some workers do best at midnight and others at 10am and the needs of the company allow for that kind of flexibility, let your employees take advantage of virtual settings.

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  • Patricia Fernandez Carrelo 8:07 am on June 20, 2014 Permalink | Reply
    Tags: , partners   

    Zyncro partners up with Formanchuk & Asociados, a guarantee for success in enterprise socialisation and innovation in Latin America 

    Estimated reading time: 4 minutes

    PertnershipFormanchuckZyncroFormanchuck & Asociados, a firm specialising in communication, collaborative culture and organisational transformation, and Zyncro, the leading Enterprise Social Network solution in the Spanish language social software platform market, have just signed a strategic agreement to mentor Latin American companies on their journey towards process socialisation, innovation and streamlining in their organisations.

    Under the agreement, Formanchuk & Asociados gains a powerful tool which rounds off its range of consulting, mentoring and change management services for enterprises. Its extensive experience united with the most flexible and customisable solution on the market makes for a powerful alliance delivering all-inclusive support to companies looking to take the leap into the culture of collaboration and become social enterprises.

    Lluís Font, Zyncro’s CEO, stresses the importance of further progress in the socialisation of companies in Latin America. ”Implementing an enterprise social network is a necessary step in the evolution of businesses, and like any technology that has a transversal impact in an organisation, it needs proper change management to ensure it is successful”, he says. In his view this alliance is crucial since “partnering Formanchuk & Associates is a natural choice for us because of their experience in developing internal corporate communication programmes, culture creation and measures for innovation, training and organisational transformation.”

    An agreement of this kind is an excellent foil for Zyncro’s corporate strategy. As a provider of a private and secure technology platform with an enormous impact on cultural change in organisations, linking up with fellow professionals means ensuring the success of a project that is not restricted solely to the technological realm.

    The agreement with Formanchuk & Asociados helps boost Zyncro’s presence in Latin America, a region where it has been operating since 2011 with Telefónica. It also adds to Zyncro’s powerful ecosystem of partners through which it is continuing to expand its commercial capabilities and product portfolio worldwide.

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  • Rodrigo Escobedo 9:00 am on June 17, 2014 Permalink | Reply
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    4 principles to achieve motivated teams 

    Estimated reading time: 6 minutes

    4 principles to achieve motivated teams When you start working in a coaching process, you use different tools that help boost the team’s alignment with the new work philosophy and the culture that the employer or manager wants for their company. Specifying a vision, mission, cultural values or points, job descriptions and their respective KPI’s, procedure manuals and other tools are really helpful in meeting this challenge.

    However, the current team commonly finds the process exhausting. Taking the team out of its comfort zone is too much for some members who, given the changes, decide to jump ship. In the case of employees who decide to stay, it is important that employers or managers recognise that members are going the extra mile and seek out additional reinforcements to keep their team motivated and achieve greater commitment to the company.

    When thinking about incentives for our employees, the first thing that comes to mind is… money! Although money is attractive for some people, there are 4 principles which we should focus on to achieve greater engagement, generate more trust and increase motivation in the current team:

    Power

    Power means that your employees have the authority to take decisions that are important to their performance and to the quality of their working lives. In companies people are usually given responsibility without authority. This limits the individual’s decision making and ultimately generates frustration. Empowering your employees means that they can decide and then receive feedback. Let them take responsibility and have complete authority over their decisions and their outcomes.

    Information

    This means data, statistics, KPIs, revenues, profitability, customer reactions, etc. Just as many Mexicans are demanding access to information from our government, your team must also have access to your business information. This information must be accurate, current and understandable for employees.

    The more transparent the leader of the company is about its information, the greater the possibility that employees will effectively contribute to achieving strategic business goals. Thus the employee will be able to link the company’s progress towards its various goals to his or her personal contribution to each of these goals.

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  • Pedro Amador 9:00 am on June 12, 2014 Permalink | Reply
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    10 tips for treating an employee well 

    Estimated reading time: 5 minutes

    10 tips for treating an employee wellManaging employees is by no means easy and people often have to do it without any previous formal training. So I wanted to share ten essential tips that will enhance how you treat your employees, ranked from the least to the most important:

    1. Employees are persons
    2. Given the above, it’s worth pointing out that employees are persons
    3. Just as a suggestion, bear in mind that employees are persons
    4. After doing the above, I might mention the idea that employees are persons
    5. Have we grasped that employees are persons yet?
    6. This tip I learned on my last Masters: employees are persons
    7. I’d also point out that employees are persons
    8. For those of you who may be a bit absent-minded, try to remember that employees are also persons
    9. The most important thing is that employees are persons
    10. The last point is crucial; we are all persons

    It might seem a bit daft, but you should never forget these tips. Employees are persons with values, beliefs, dreams, relatives and so on, and every day you need to align the tasks you ask them to do with company strategy.

    Once you’ve taken this decision, you can then follow the steps set out in any good leadership manual:

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  • María Teresa Farfán 9:00 am on June 10, 2014 Permalink | Reply
    Tags: , , , , , , , ,   

    7 types of workers in the company 

    Estimated reading time: 5 minutes

    7 types of workers in the companyKnowing how our colleagues work enables us, as a company, to shepherd them towards attaining their objectives and to make full use of their contributions.

    It is important to ascertain which team members may have specific aptitudes for certain jobs, such as concentration, the ability to work for hours on end, to interact with others, etc. This allows each leader to know his or her team and to distribute the work as efficiently as possible.

    As a leader, have you ever asked yourself what your team’s skills are? In a recent e-book, PGI classified the most common types of remote employees: How do they behave? How do they perceive their work?

    This e-book recognises 7 different types of remote employees, which I list below. How can each one capitalise on the advantages of an Enterprise Social Network? 

    1. The 24/7 Worker:

    We all know someone who answers emails at whatever time of day. This worker is a highly-dedicated stress junkie, so he exploits the advantages of an internal social network more effectively, since it will allow him to communicate with his colleagues at any time.

    2. The Multitasker:

    He’s the one who always has more than one tab open on his browser, at the same time as he’s sharing information via his smartphone and checking tasks pending on his tablet. This type of worker has to be constantly on the go, so the benefits of a multi-platform enterprise social network will help him to attain his work goals and to focus on his setting.

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  • Francisco Eguiza 9:00 am on June 5, 2014 Permalink | Reply
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    everis and Zyncro to develop professional apps for sharing electronic medical records 

    Estimated reading time: 7 minutes

    • The agreement will make it possible to connect ehCOS suite business community users worldwide
    • Late this year collaborative clinical apps linking the expertise and products of both companies are to be launched

    everis, the multinational consultancy firm, and Zyncro, the largest Enterprise SoZyncro&everiscial Network in Mexico and Spain, have reached an agreement to build communications solutions 2.0 in the health industry. The partnership will generate tools that integrate electronic medical records onto a digital platform where doctors and hospitals can share information and medical opinions in real time irrespective of where they are physically.

    That means the solutions developed by everis and Zyncro will speed up clinical diagnosis using a system similar to that employed in social networks, but equipped with all the latest security and privacy technologies which define Zyncro as an enterprise social network.

    Likewise, doctors will be able to communicate securely and privately with their patients. In addition to reducing the time taken to choose appropriate treatment, this will significantly improve patient engagement.

    Under this agreement everis and Zyncro have synergized their knowledge to harness the power of enterprise social networks and thus improve the way health organisations operate. Using marketing tools, health providers will be able to inform, listen and converse with patients while engaging them and increasing their commitment to looking after their own health.

    The industry is at a key stage in adopting Information and Communication Technology (ICT) and is seeking to take advantage of the impact enterprise social networks and innovation 2.0 are now having on companies and organisations.

    Against this backdrop everis has created its ehCOS strategy, a raft of solutions meeting the challenges of the health industry particularly in terms of electronic medical records. In Zyncro it has found the enterprise social network platform which dovetails with its strategy.

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  • Agustín Bosso 9:00 am on May 30, 2014 Permalink | Reply
    Tags: , Lync, , ,   

    Drive unified communication in your company through Zyncro’s integration with Lync 

    Lync is Microsoft’s unified communications technology for enterprises. The system provides users with instant messaging and voice and video calls, all in one place, improving people’s connectivity and boosting productivity in organisations.

    Lync integration with Zyncro will make your teams communication more effective and cut costs.

    One of the core requirements of effective team collaboration is knowing which of your colleagues are working, connected and available. This is particularly essential for relocated organisations or companies with teams operating in different time zones.

    Following this integration, you will be able to see which people in your company are connected at all times—using both your Enterprise Social Network’s wall and your people directory—and start a conversation, a call or an online meeting with whoever you want from there.

    How does Zyncro’s integration with Lync work?

    To use this integration, you need to have Lync installed on the devices with which users access their corporate Zyncro. To set it up, the organisation’s administrator has to enable this ZyncroApp in the Admin Panel.

    Next, users have to configure it using their Zyncro corporate profile > Contact information. They can do this by entering their Lync username and selecting the “I have Lync client installed” checkbox.

    Zyncro_Lync_Integration_01

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