It is being a while that Zyncro is working on a set of new features with the aim to release them once the summer is gone. And of course, we hope to cause a stir :). We have got some months ahead before that happens, nonetheless. To start warming up we are launching several new features that sure will be very useful to all of you. Let’s get started.
Notifications in Zyncro groups
Since version 4.3.3. group owners in Zyncro have the ability to not only set up group notifications by default but also to reapply these settings to all group members at any given time. This new feature is specially useful for groups dealing with sensitive information or when it is important to guarantee that all members are aware of a particular piece of information and they get notified. To reapply notifications in Zyncro groups (More …)
Estimated reading time: 6 minutes (probably more if you are interested 😉 )
Zyncro keeps growing and we need to expand our team. Now we’re looking for a Technical Support Specialist to join our people in Barcelona (Zyncro’s headquarters).
If you want to work in an energetic, flexible, leading, international and multicultural company with a young and modern, dynamic but also fast-paced environment, then you’re the person we’ve been looking for.
Who are we?
Zyncro Tech is one of the main start-ups on today’s international technology panorama. It was included in the Magic Quadrant for Social Software in the workplace in September 2013. We started in Barcelona in late 2009, and it has now business activity in 30 countries. We have currently over 250,000 users, 500 corporate clients, 70 employees, 50 sales and technology partners, and more than 60 integrations with external software. It is also an award-winning company, a proud winner of 13 business awards.
Our mission is to help companies reach their potential through the use of Social Technology applied to a corporate environment, integrating different technologies and implementing gamification strategies bring together the collective knowledge and expertise of an organization and place it at the service of its members.
What we are looking for?
We are looking for a first class Technical Support Specialist to lead the support department (R&D) and help our clients and users both external and internal, via mail, phone and in person (Customer Care). Product documentation and organization mainteinance
A couple of months ago we launched the integration of Box with Zyncro. With this integration, as we already did with Dropbox and GoogleDrive, we continue working to make your documents more social. We work to convert your Enterprise Social Network into the unique access door of all the knowledge and tools that you need day to day.
Thanks to this integration, you will be able to access from your Zyncro all the documentation that you have in Box, share information, make comments in the files, create tasks, and much more. Connect your Box account to your Enterprise Social Network and begin to enjoy the best access of your organizations’ knowledge in the cloud.
Do you want to see how it works? We have prepared this video in which we highlight the main functions for you.
Discover the details of this integration en our marketplace and recommend it to your Enterprise Social Network administrator. If you need more information, write us at sales (@) zyncro.com or call us at +34 93 187 03 22 and we will inform you.
At Zyncro we know that one of the key aspects for a company in deciding to implement an Enterprise Social Network is ROI of the tool. If you want to convince your boss to implement one in your organization, don’t abstractly talk about the cultural transformation needed, or try to scaremonger them into what will happen if they miss the boat that many other companies are climbing onboard successfully. Start by talking to them about the benefits and the return on investment. That’s what they’ll be interested about achieving and measuring.
The need to explain to companies the ROI of Enterprise Social Networks is what made us create this infographic. Now we’ve animated it in a video. The data speak for themselves: the return is clear to see and easy to quantify. Are you ready to measure it?
Carlos Zapater (@zaparl) is Audiovisual Content Manager at Zyncro. With a diploma in Teaching and a degree in Audiovisual Communication from UPF, he has worked for several European producers such as Filmtel-DVDreams and Infinia.
Tomorrow it’s been two weeks since we launched Zyncro version 4.1 and we want to make sure you getting the most out of all the new features and improvements we’ve implemented.
If you have already seen and tried Zyncro 4.1, we’re sure you’ve checked out the new ZyncroApps marketplace , started to use Chat 3.0, and have fiddled around with the improved task management, the new options in your personal activity, or the new personalization and security features available for administrators. We want to know what you think, so we would love to hear your comments below:-)
If you still haven’t had a chance to check it out, we’ve prepared just the video for you! We show you the new developments we talked about in operation so you can try them out. And remember, if you still haven’t started to use Zyncro, you can open an account free and try it here .
Like the new Zyncro 4.1? We love to hear your feedback to continue improving future versions. And if you have any doubts, write to us at soporte (@) zyncro.com.
Recently I saw on Ticbeat an infographic on video predictions for 2013 as a communication element by Avaya. After looking at it, I gazed into the horizon, trying to figure out how these predictions will unfurl before us.
Video is everywhere… and will continue to be
First it was an attraction, then it came into our homes, then it jumped into the digital world and now it accompanies us 24-7. It is the star content in mobile devices. With the implementing of high-speed mobile networks (4G, LTE), sending a HD video to a mobile device won’t be a pipe dream. Video will continue to accompany us everywhere and all companies need to be in the front line.
2013: The year of Convergence
Although some have been championing this concept for several years, now is when we are seeing it really come to light. Having to wait for a day and time to consume for a restricted offering is already a Jurassic concept. Now it is the recipient who decides when and what they want to watch. Or even they are the ones to produce the content.
Manufacturers are incorporating features to facilitate this convergence between the two worlds. TV is becoming more like a computer with a tuner. Companies will have their Internet content available in a new platform and this will represent a new way of repaying the cost.
Video will be present in all communication aspects of the company
The business world is where much progress has to be made. In 2013 not only does the leap to internal and social communication have to be made, but businesses will need to learn to fill contents. For a company, this is essential when communicating with potential customers, training employees, advertising, or viralizing contents.
Let me leave you with a viral video from Microsoft Portugal. How do you communicate that your product is so easy to use that a 6 year old could do it? Well, this way…
Carlos Zapater (@zaparl) is Audiovisual Contents Manager at Zyncro. He has a Diploma in Education and a degree in Audiovisual Communication from UPF. He has worked in European producers such as Filmtel-DVDreams and Infinia.
Humans are social beings. Communication is a need to relate to others that we carry in our DNA. That need for communication applied to the business world is what has made us evolve from closed, boring and unparticipative ways to the new Social Networks that have emerged thanks to the Internet.
But how did we make that journey from the birth of the Internet to current collaboration, management and shared knowledge tools of the social web? Discover with Zyncro the history of the Social Networks and their evolution up to the present day. We tell you all about it in this video.
The new communication tools have transformed our way of working and have demonstrated that being social works! Want to start to work socially in your company? Try Zyncro and tell us about your experience.
Just a week ago we launched the Zyncro app in the HootSuite App Directory. Thanks to collaboration with this market-leading social media management system for businesses and organizations, you can now use your Internal Social Network in the same platform as you use to manage your external social networks.
If you’re already a HootSuite user, it’s quick and easy to set up. If you don’t currently have a HootSuite account, sign up and start to enjoy yet another way to work with Zyncro. What are you waiting for?
As most of you already know, last November 16 the fifth edition of ComunicaME was held in Madrid. Almost three hundred executives attending the event were able to enjoy the master class on the latest trends and practical examples of the implementation of Enterprise Social Networks such as Zyncro.
We know that there are many of you who, due to various circumstances, were unable to attend. So, for you and for those who still don’t know what goes on at ComunicaME, here is a video, whose only objective is to give you a dose of healthy envy
Today we’re going to take a temporary break in our series on corporate video production, but we are not going to leave the topic of video aside completely. Some weeks ago, I came across a major piece. It was one of those viral videos that involved a customer’s tantrum on a social network that had gone viral due to the original way in which it was published. However, the affected company reacted brilliantly, taking advantage of the viral effect of the complaint to use it in its favor, even multiplying the effect. Let’s look at it in more detail.
First, the background. At this stage, we’re all sick of seeing those typical commercials on TV for feminine products in which each time a women gets her period, it’s like she’s won the sweepstakes, has a body that makes Jolie or Johansson bite dust, and has got her boss’s space in the parking lot without him realizing. I’m sure you’ve all seen those Kotex commercials, so you know what I mean. A typical brand in the UK market would be Bodyform:
And then the harsh reality of the collateral effects of menstruation kicks in…
So it seemed a cloud of resignation floated eternally over the sufferers/consumers who had to support these commercials day in, day out. Until one guy decided to post a comment on Bodyform’s Facebook page, explaining with a very British sense of humor, what he thought of those adverts compared to his personal experience.
Obviously, the company didn’t let the effect of that particular comment slide. Having reached that point, the options were to ignore what’s happening on the social networks (in Spain, we’re experts on that, unfortunately), respond in a conventional manner, or respond… like Bodyform did.
Throwing caution to the wind, and in just a week, it posted a response video as can be seen in the previous link. In this video, a fictitious Bodyform CEO explains the reasons why nowadays we still think of those dance classes, horse-riding and water-skiing… Check it out for yourselves, as you can’t miss this one:
And the number of hits? In 24 hours, 175,000, and in a week… nothing less than almost three million. To that impact, you need to add the number of positive opinions on the handling of the affair with originality, freshness and a great sense of humor.
The Bodyform case is a clear example of how to take advantage of a rebound effect by combining Video + Social Networks.
Those in charge of the decision-making took advantage of the “kick” of the initial tantrum to drive their video into the stratosphere (Baumgartner’s jump was nothing compared to this) and with it, its brand image. Had any of you heard of the Bodyform brand before reading this article?
Think how you can extrapolate this case to an Enterprise Social Network like Zyncro. Imagine a motivating video for your employees? Can’t you see a great management system for virals before they hit the social networks? Aren’t you seduced by the three million hits for a few cents? Because if a brand that tells everyone that having your period is fabulous can do it, you tell me why the rest of us can’t do it…