Updates from Josep Baijet Toggle Comment Threads | Keyboard Shortcuts

  • Josep Baijet 9:00 am on December 4, 2013 Permalink | Reply
    Tags: , , ,   

    Training in Business Using Enterprise Social Networks 

    Estimated reading time: 5 minutes

    Businesses need to innovate in training systems they use with their employees in order to make training more attractive and effective. I already spoke about the different factors to take into account when trying new ways of training employees in an organization. Today, I will speak about how to innovate while training employees through Enterprise Social Networks.

    There are already busy and crowded virtual societies that communicate through open online social networks such as Facebook, Twitter, and LinkedIn. Gradually companies see that it is also very useful for this kind of community created in organizations, are opening and using enterprise social networks that establish mechanisms for ongoing training and socialization between components. 

    The combination of  e-learning with Enterprise Social Networks exhibit one of the most innovative and powerful tools to train people.  At Zyncro we have done learning studies where we see how people, during training activities, continue the activity outside class hours and exchange data, opinions, multimedia content, work, etc., and incorporate the training in their professional daily life and vice versa.

    This makes the training form an integral part of their activity and that content is upgraded on time and with micro information that allows people to have them each day. We often see how to formulate a question in the training group, and another student gives a source of information or a response faster than the tutor himself;  or how a group decides to advance in a certain topic that was not a part of the initial content of the course but everyone agrees that it can be more useful than other parts of the course that was planned at the fast obsolescence of some content. And this can only be done with tools that allow this agility of action. 

    The creation of groups is one of the most powerful features of these tools that allow easy creation of learning groups and the exchange of information at different levels, transverse, verticals and multidisciplinary that give the student the possibility to obtain from each person the most useful and relevant information.

    Another advantage of these types of tools is getting that content to stay in the organization. 

    (More …)

     
  • Josep Baijet 9:00 am on November 26, 2013 Permalink | Reply
    Tags: , , ,   

    6 Factors to Consider in order to Innovate Methodologies in Training for Businesses 

    Estimated reading time: 5 minutes

    Training employees is key to achieving objectives and the innovation necessary to adapt methods to the conditions. To decide how to train our employees today we must take into account diverse circumstances that occur and determine action.

    1. The constant change

    Content changes at great speed and expires rapidly. It is difficult to establish programs and educational objectives when at the same time they are being fulfilled, they are also being changed. 

    2. Innovative Trends

    The businesses that are achieving important changes in employee training use combined processes: classic methods (classroom training or from a distance) and innovative methods (social learning).

    3. Empower the organization thus train the employees

    Work relationships of small duration make it necessary to keep knowledge within the organization. Talent management happens in order for the organization to be the one with the talent and that the people can be the ones to obtain it through informational systems and through the transfer of people. This implies that knowledge is not lost when one person leaves, rather it is kept within the company.

    Let your employees know that having knowledge and training must be a consequence of your organization having it and vice versa.

    (More …)

     
  • Josep Baijet 9:00 am on August 29, 2012 Permalink | Reply
    Tags: , , , ,   

    Zyncro is symbiotic 

    Estimated reading time: 4 minutes

    Source: via Pam on Pinterest

    When I studied natural science when I was kid, they explained the different type of relationships that occurred in the natural world. I remember they talked about parasitism, commensalism and symbiosis. Parasitism is a relationship in which one organism benefits while the other is harmed. In commensalism, one benefits and the other doesn’t, but the second isn’t affected by the relationship either. Symbiosis is a win-win state, where both organisms benefit from the relationship.

    The examples were rather interesting, the crocodile who opened its jaws so that some birds could clean the remains of its meal. There was an unwritten agreement: I’ll clean your teeth, you give me food and don’t eat me; if you eat me, go try to find another dentist!

    I saw how that among different species there were also affective symbiotic relationships… Is it love? Perhaps… If not, tell the two beings in the photo, or can’t you see that mutual wellbeing in those faces?

    Over time, I read that some sources call the three forms of relationship “symbiosis”, and the win-win relationship, more specifically mutualism. It doesn’t matter to me. I’ve kept to the first interpretation of the symbiotic system as one that provides benefits to both organisms when I say that Zyncro is a symbiotic application.

    I came to that conclusion after analyzing and understanding Zyncro.

    Its concept to add applications via ZyncroApps enables you to benefit from other systems and those other systems benefit from a greater number of users who, encouraged by Zyncro, decide to try these new applications.

    It’s neither efficient or intelligent to try to do what others do well, but it does make sense to take advantage of their specialization to build an application that provides greater value for all.

    Just look at the long list of own functions found in Zyncro, we could also say it is…

    A manager for projects, workflows, email, events, calendars, surveys, online meetings, public microblogging, an open social network for contacts and another for professional contacts, an external noticeboard, a translator, an online viewer, a note manager, access analytics, viewer for different contents… in short, a synchronizer, and in a not-too-distant future, a great many more functions… Developing? No, symbiosing… (yes, I’ve just coined that word)

    Josep Baijet is Managing Director of ZyncSocial, partner of Zyncro specializing in consultancy, training and support in implementing enterprise social networks.

     

     
  • Josep Baijet 9:05 am on April 10, 2012 Permalink | Reply
    Tags: , , , ,   

    The 5 pillars of SocialMethods (or what to use an Enterprise Social Network for) 

    Estimated reading time: 7 minutes

    Welcome to the third part on implementation methodology for an Enterprise Social Network like Zyncro. Here on ZyncroBlog, we thought that before you start back into work after Easter you should spend a moment thinking about assessing the need and importance that a Social Software implementation project requires.

    To think more about this aspect, it is clear from our point of view that there are five key concepts in the project. All are implemented in what we call SocialMethods (from ZyncSocial) and are the backbone to the methodology:

    1. Project Management: The ease with which we use social media blinds us at times. It’s one thing for it to be easy to use and another thing that we decide that everyone should use it however they want without order or agreement. You need to plan, determine strategies, allocate tasks and coordinate them. Designate a project manager. Your IT department may be a good choice for this role; they’re used to doing projects of this sort.
    2. Change Management: All us that work in 2.0 environments seem to believe that everyone is familiar with them. What’s more, since we move in sectors where that is the case, we forget there’s another side. However, unfortunately we forget there’s still a large section of the public that are not familiar with social media and need help. If we don’t take this into account, our project can be a failure due to the internal resistances that we encounter. To resolve this issue, we need to find political complicity, take into account people, understand the reason why they might reject the tool or project, and communicate, communicate and communicate.
    3. Internal Marketing: Make it dynamic, give it life and a spark… If you want people to take the project seriously, you need to take internal marketing seriously. Give the project a name and incentivize participation through games, competitions, community management and other similar initiatives. Do it in the right measure; don’t make the project something trivial but don’t convert it into “another intranet” either.
    4. Support: The core of the project is people. So they need to know who to go to when they have problems or need help, both for technical and user issues. What’s more, consider the user’s level when providing them support. If they’re one of those people afraid of doing something wrong or who often finds difficulties, don’t send them a mail. Go to their desk to help them out. If the project is large, create the ZyncroUser helpdesk.
    5. Follow-up and control: Like any other project, it needs to follow indicators, or at least the essential ones: costs, timing, user satisfaction, management satisfaction and team satisfaction. Watch these constants and if they deviate from the plan, put measures in place to fix them.

    These are the five main pillars that support the SocialMethods. Allocate responsibilities for these 5 perspectives and keep them operational throughout the implementation of your Enterprise Social Network.

    (And by responsibilities, I mean names and numbers. Doing it or not is a good measurement of their commitment to the project).

    Synthesis of the 5 pillars of the SocialMethods

    The 5 Pillars of the Social Methods

    In my last post “Set a goal for your Zyncro” we looked at determining “why” you acquired an Enterprise Social Network like Zyncro.

    With this now covered, we want to share our experience on the matter. From our projects with customers who have looked at this “why”, we have seen that most companies end up looking to achieve goals that can be summarized in 16 types.

    1. Co-creation: Create or change products or services through a collaborative process with customers and suppliers
    2. Collaboration: Enhance the company’s collaborative capacity with regards to processes, decisions and activities
    3. Conflict resolution: Resolve conflict situations between areas of the organization
    4. Engagement: Get greater involvement from employees in the company
    5. Process improvement: Leverage collaborative tools to make improvements in the organization’s current processes
    6. Knowledge management: Increase the possibilities of finding the best resources in the company for determined actions according to their experience and knowledge
    7. External communication: Improve the communication of different aspects (news, improvements, changes, etc.) with customers and suppliers
    8. Document management: Improve document management processes within the organization, making it easy to manage and easy to find
    9. Innovation: Generate new ideas for improving the organization, study them and if possible, implement them
    10. Training: Improve learning systems within the company
    11. Relationships among employees: Enhance knowledge among employees in the organization
    12. Mentoring: Support mentoring processes within the organization to help develop middle management
    13. Workflow: Create workflow processes in the company
    14. Project management: Manage projects more efficiently.
    15. Sales management: Establish systems for managing interactive sales opportunities and customer service through collaborative tools
    16. Personal productivity: Focus on improving individual productivity by using collaborative systems

    What are the goals in your company?

    You can choose one or two, but we recommend that you don’t be too ambitious. Your choice needs to be realistic.

    Each of these goals needs careful planning and to carry out tasks that help us achieve them. For this reason, ZyncSocial has created the SocialMethods, plans ready to be rolled out according to the goal sought in your company.

    For each type of project, there is a plan, a template with time, resources, tasks and costs that are required to achieve it.

    The following diagram gives the 16 SocialMethods:

    We’ll explain more about these SocialMethods in our next post, but meanwhile… ask yourself:

    Can I improve these aspects in my company?

    If the answer is yes, then don’t hesitate: put a SocialMethod in your life, and of course… an Enterprise Social Network.

    If you want more information, don’t hesitate contact us at:

    info (@) zyncsocial.com


     

     
  • Josep Baijet 9:14 am on March 27, 2012 Permalink | Reply
    Tags: , ,   

    Maybe you got Zyncro for one of these reasons? 

    Estimated reading time: 4 minutes

    In my last post “Set a goal for your Zyncro”, we looked at working out “why” you acquired Zyncro. With this now identified, we want to share our experience on the matter.

    From our projects with customers who have looked at this “why”, we have seen that most companies seek goals that can be summarized in 16 types:

    1. Co-creation: Create or change products or services through a collaborative process with customers and suppliers

    2. Collaboration: Enhance the company’s collaborative capacity with regards to processes, decisions and activities

    3. Conflict resolution: Resolve conflict situations between areas of the organization

    4. Engagement: Get greater involvement from employees in the company

    5. Process improvement: Leverage collaborative tools to make improvements in the organization’s current processes

    6. Knowledge management: Increase the possibilities of finding the best resources in the company for determined actions according to their experience and knowledge

    7. External communication: Improve the communication of different aspects (news, improvements, changes, etc.) with customers and suppliers

    8. Document management: Improve document management processes within the organization, making it easy to manage and easy to find

    9. Innovation: Generate new ideas for improving the organization, study them and if possible, implement them

    10. Training: Improve learning systems within the company

    11. Relationships among employees: Enhance knowledge among employees in the organization

    12. Mentoring: Support mentoring processes within the organization to help develop middle management

    13. Workflow: Create workflow processes in the company

    14. Project management: Manage projects more efficiently

    15. Sales management: Establish systems for managing interactive sales opportunities and customer service through collaborative tools

    16. Personal productivity: Focus on improving individual productivity by using collaborative systems

    What are the goals in your company?

    You can choose one or two, but we recommend that you don’t be too ambitious. Your choice needs to be realistic. Each of these goals needs careful planning and to carry out tasks that help us achieve them. For this reason, ZyncSocial has created the SocialMethods, standard plans ready to be rolled out according to the goal sought in your company.

    For each type of project, there is a plan, a template with time, resources, tasks and costs that are required to achieve it.

    This diagram gives the 16 SocialMethods:

    We’ll explain more about these SocialMethods in our next post. 😉

    Josep Baijet is General Manager at ZyncSocial, a Zyncro partner specialized in consulting, training and implementation for enterprise social networks.

     

     
  • Josep Baijet 10:43 am on March 19, 2012 Permalink | Reply
    Tags: , , ,   

    Set a goal for your Zyncro! 

    Estimated reading time: 4 minutes

    The Cat in Alice’s Adventures in Wonderland

    ‘Would you tell me, please, which way I ought to go from here?’ said Alice.

    ‘That depends a good deal on where you want to get to,’ said the Cat.

    ‘I don’t much care where – said Alice.

    ‘Then it doesn’t matter which way you go,’ said the Cat.

    This is what the Cat said to Alice “Alice’s Adventures in Wonderland”, the magnificant work by Lewis Carroll.

    It illustrates the need of a goal if we want to know which path to choose. Something similar happens in some companies where we help implement Zyncro.

    In some cases, after an initial period of excitement and enthusiasm, we see that after some weeks there’s a certain indifference: “I use it reactively”, “I don’t have time”, “It’s easier to send a mail”, “I don’t know what it can do”…

    First: Don’t be worried if this has happened to you; your company is completely normal.

    Second: The problem is not Zyncro; you made the right choice.

    What you have to do is meet with those people that decided to acquire Zyncro and ask them “Why?” have we bought it. It’s not enough to say “to collaborate”, “to share”… We need to state business goals, improvements that provide us with greater competivenessIf not, why have we made the investment?

    Secondly, designate someone to lead the project so that it achieves what you set out to do. Put someone with influence in the organization at the head of the project.

    It seems easy and logical, right? Well, it’s not. And it’s not because we’ve transferred the reasons that compel people in public social networks to enterprise social networks. That’s like saying that you need to build a beach in the company because people like going to the beach.

    If we analyze the reason why people use social networks, we find that although they are designed to achieve things as a community, each individual acts out of desire for a personal goal. We choose the collective goal but as individuals.

    It is not the same in organizations, probably very few people would join Enterprise Social Networks out their own, voluntary decision. Most are there because they have to be. So we can’t expect them to be thrilled about the enterprise network, to enjoy it and to be proactive… don’t expect them to be that way without your help.

    We have to help them understand why having Zyncro is positive for everyone. To start, the company must give a reason for having and using the Enterprise Social Network, a goal that should be more than achievable and the more consensus it has the better. Give them the “Why?” and don’t fall into the temptation of going into “Because we need to share more”.

    If you’re unsure how to do it, just call us! ZyncSocial is there to help you.

     

     

     
  • Josep Baijet 9:51 am on November 28, 2011 Permalink | Reply
    Tags: , , , ,   

    Zyncro is now the social layer in SharePoint 

    Estimated reading time: 3 minutes

    We at ZyncSocial (a Zyncro implementation partner) are pleased to announce the launch of our Zyncro and SharePoint integration, which has been carried out by Pasiona, our technology parent company.

    Pasiona has developed native integration between two products, enabling you to benefit from the full Zyncro environment within your usual SharePoint interface.

    We’ll give you more details below, but if you want more information, dont hesitate to call us on +34 93 187 03 22 or write to us at sales @ zyncro.com and well be happy to provide you with more details.

    With SSO (single sign-on) development—a new feature available in Zyncro from next week—users with a Zyncro and a SharePoint account will only have to enter their Zyncro login data once. From that moment, their SharePoint login data is not needed to access both environments at the same time.

    In SharePoint, employees will see their Zyncro environment (wall, groups, folders, files, corporate newsfeed, contacts…) without having to switch screens and can perform all their usual tasks in Zyncro (post comments and feed, upload documents, etc.) with full integration.

    What does Zyncro bring to SharePoint?

    Integrating Zyncro in SharePoints provides a number of benefits for those companies that want to socialize their technology without abandoning the strengths of their previous tool and the investment made, advantages like:

    1. Incorporates microblogging (social collaboration environment) in SharePoint
    2. Includes corporate, departament and personal newsfeeds in the company’s workflow
    3. Connect with users’ news through a following system (Twitter model)
    4. Integrates improved usability functions in work group management
    5. Makes it easy to add members to groups
    6. Provides a collaboration space for external providers (extranet 2.0) without having to add new users to SharePoint
    7. Facilitates administration of users and contacts
    8. Offers mobile access to the platform

    At present, Zyncro and Pasiona are working on commercializing this new integration, already available in beta version, and plan to launch new versions with functions that leverage the strengths of both applications to provide superior business features.

    How do I integrate Zyncro in my SharePoint?

    If you believe in the advantages of a social environment in your company, if you don’t want to give up all of the features and the investment made with your SharePoint, if you want to try out this new work methodology that doesn’t involve major investment efforts or lengthly implementation times, remember…

    Call us on +34 93 187 03 22 or write to us at sales @ zyncro.com and we’ll give you all the details!!!


     
c
compose new post
j
next post/next comment
k
previous post/previous comment
r
reply
e
edit
o
show/hide comments
t
go to top
l
go to login
h
show/hide help
shift + esc
cancel