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  • Sergio Ríos 9:00 am on January 23, 2014 Permalink | Reply
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    What do you need in order to begin to be an Enterprise 2.0? 

    Estimated reading time: 5 minutes

    The concept of an Enterprise has not really changed in its essence, but at last it seems that the Management and People concepts are integrating more and more in organizations. These concepts embrace: strategy, processes, indicators, benchmarking, quality, teams, marketing, positioning, culture, leadership, results, excellence, people, collaboration, sustainability, etc.

    The fast changing and ever more competition coupled with the ease of access to new technologies that were once expensive and complex to implement this change has led to the Business/Enterprise 2.0.

    What is an Enterprise 2.0?

    An Enterprise 2.0 is one that integrates collaborative technological platforms to make its business objectives a reality, but that exploits a sense, from the people’s perspective and with a clear business sustainability focus. 

    Don’t forget that it’s not just about tools, since they, themselves, don’t do much more than be used. The objective(s) of this use will determine if they are the leverage of change or not, within an organization.

    Normally, whenever a project is launched, the second action to launch after the initial analysis tends to be the technological support tool. Having reached the end of implementation, the client believes that the greater part of the project has ended and is unaware that the change management is the essential and critical part in the entire process. 

    This change management is the key to success in an Enterprise 2.0, and therefore, a key to the sustainability of existing businesses. 

    The future sustainability of businesses go through an Optimization of resources and excellent management of them. By resources, understand not only the traditional ones, but also the talent, culture, accessability, knowledge, relations, etc. 

    (More …)

     
  • Sergio Ríos 9:00 am on January 9, 2014 Permalink | Reply
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    How to Start Knowledge Management in an SME, Taking Advantage of Internal Knowledge and Knowledge that is Possible to Find on the Internet 

    Estimated Reading Time: 5 minutes

    Note from the Editor: Today we welcome to our blog a new author. Sergio Ríos is a Consultant, Trainer and Director at Biable, a consulting firm specialized in innovation in management. He begins a series of articles talking about how to construct effective knowledge management processes in businesses. Welcome Sergio!

    Knowledge management as an element within organizations diluted between a multitude of ideas, processes and concepts. Normally, it gets confused with innovation, creativity, document management, and even it can be inferred as merely a software tool.

    Managing the knowledge of an organization is a complex and delicate task, full of interactions and interpretations between internal processes. However it can be summarized into three phases: 

    1. Manage human capital talent: which is contained in the people who make the organization. It is necessary to know them, organize them, extract their talent and communicate with them.
    2. Manage the capital of the organization: this is the organization’s own knowledge, how they can be processed, work guidelines, documentation, libraries, good practices, etc.
    3. Manage relational capital: shared knowledge with other organizations, such as clients, suppliers and other interest groups. For example: conferences, current events or benchmarking activities.

    In this post, we will focus on what concepts are there to take account for and know, and how do you take advantage of technological means to give a push to knowledge management. In the next post, I will explain how the initial use of knowledge is coordinated, for a services start-up business, and how to supervise human capital from the beginning.

    (More …)

     
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