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  • Patricia Fernandez Carrelo 9:00 am on January 21, 2013 Permalink | Reply
    Tags: , , ,   

    “Zyncro helps your business’s working processes, managing and structuring information” 

    Estimated reading time: 9 minutes

    Following the interview we posted with José Luís Alcoba, project manager responsible for implementing Zyncro in the Fiesta Hotel Group, and as part of our series of interviews with companies that have already successfully implemented an Enterprise Social Network, today we would like to share with you the interview with Josep Miquel Piqué, managing director of 22@Barcelona, Barcelona’s Innovation District. Josep shares his experience of Zyncro within the organization, and his opinion on the need for tools that allow us to more efficiently manage the flow of live work information in order to increase the productivity of companies.

    Barcelona has several of the best business schools in the world and a long tradition in innovation. What do you think it still needs to do to improve competitiveness in companies?

    One of my key missions is to promote innovation within the 22@Barcelona district. We can say that Barcelona has already created an “ecology” of innovation. It’s a reality and it is working. There are research institutes, technology centers, new entrepreneurs, leading institutions, investors, etc. Within the field of information management, especially internal information, I’d say that efficiency is the key. At times we can be very efficient but not very effective. We can use resources well, but spend too much time managing them. This is my main criticism of traditional intranet systems, as they are not flexible.

    To achieve more efficient management, what tools do you believe are necessary?

    In order to be efficient, you need to be able to access information easily, manage it and deliver it fast. That is productivity. Essentially, technology, talent and funding are the bases of productivity. Information systems need to enable you to first compile information, then process and share the work, and finally deliver this information to third parties, all done in a fast and efficient manner (with all the required security and confidentiality). Platforms like Zyncro help you to structure and manage this information, not just in repositories and reports, but the entire working process, the actual working documents. That is vital!

    How did the need to use an enterprise social network like Zyncro arise in the 22@Barcelona district?

    Our initial catalyst came from the need to carry out an inter-disciplinary, inter-departmental, and inter-organizational project in Barcelona City Council; the Global Clean Energy Forum project, which took place in October 2011 in Barcelona. The event was led by the International Herald Tribune, but was organized in cooperation with the city of Barcelona. The mayor and other representatives from the city council needed to be involved and we had to coordinate the action.

    How did you reach the decision that the tool that met all those needs was an enterprise social network like Zyncro?

    We needed to openly share documents in different formats (presentations, spreadsheets, texts, etc.). The team was organized around the project, and involved people several different departments in the city council, as well as several different organizations and external providers. Therefore, we needed to be able to share information easily with people outside the city council.

    The information systems we had up to that point were too rigid. They didn’t allow us to do all this easily, as you could only share information with people from the same department. When you work on an inter-organizational project, you need a more flexible tool. Besides, we needed to be able to share this information with people who were not directly involved in the project but who needed to be kept up to date on its progress. Zyncro enabled us to easily create a Zlink that gave them access to the project documentation.

    We also needed to communicate and be able to work from anywhere, when traveling, in a meeting, etc. This meant that the platform had to be cloud-based. With a tool like Zyncro, you solve the need to share information by giving controlled access to external users and to provide access from anywhere in a single solution. This could only be resolved with a cloud-based tool.

    What scope did Zyncro have in the project’s development?

    It was used in all stages of the project: definition, work, preparation and organization phases, and finally in the delivery and report stages. It was established as a basic communication tool for the project director from the outset by including it in the project methodology, and hence it was adopted by the entire team. The project leader needed to be convinced that this type of tool was a resource that would enable the team to be extremely efficient and productive.

    After this experience, how would you sum up the impact that Zyncro has had on the project’s results?

    We can say that the Global Clean Energy Forum organized by the International Herald Tribune was hosted in Barcelona thanks to Zyncro. It proved to be an efficient collaborative work tool for solving the challenge of the project having a set date and time.

    How has the use of Zyncro evolved in your organization after that initial experience?

    That project represented a pilot for us. Now we are working regularly with Zyncro on other projects. The main benefit we have found is being able to work as a team more efficiently and openly, from any environment. Everyone can access the information, even from smartphones.

    For most companies, what is the main benefit of Zyncro in terms of productivity?

    In our case, the benefit is two-fold. As I said before, there are other relatively open internal communication tools, but they are complex in terms of managing user authentication. The problem is we often need to include new users flexibly within the organization and also external users. In addition, we need to be able to give those external users access to specific once-off information, without having to register them on the system, all in a secure, easy manner.

    Another of the things that attracted me about Zyncro is its feature for downloading the latest documentation on the cloud at any given time. It’s like a snapshot of your entire work documents.

    How about your company? How is information managed and structured? How do you work as a group? If you would like to improve information management, productivity and collaborative work, now is the time to implement an Enterprise Social Network. Try Zyncro for free!

     

     
  • Patricia Fernandez Carrelo 9:00 am on December 12, 2012 Permalink | Reply
    Tags: , Grupo Paladium, hotels 2.0, , ,   

    José Luís Alcoba: “Flexibility and usability were decisive in our decision to implement Zyncro” 

    Estimated reading time: 6 minutes

    Today we’d like to share with you the interview with José Luís Alcoba Quiroga, project manager responsible for implementing Zyncro in the Fiesta Hotel Group, in which he tells us about the benefits for his company of having an Enterprise Social Network for its more than 1,000 hotel employees located across Europe and Latin America.

    This is the first in a series of interviews that we’ll publish over the next few months. We hope they will be useful for clarifying concepts relating to Enterprise Social Networks.

     

    How did the need to implement an Enterprise Social Network arise?

    The initial situation started about 4 years ago due to the geographic dispersion and fragmentation of the group’s companies. Information was scattered among different mailing lists, and email acted as an information island. This made it difficult to incorporate new employees in the company, and establish an overall vision of the situation of projects due to a lack of continuity in the line of argument in the resulting conversations.

    What was the first solution you implemented?

    Initially the company adopted a solution from a US-based provider. However it had a very limited support and maintenance service and didn’t seem to address the client’s needs. The Fiesta Hotel Group’s need to focus on social software and enterprise social networks was driven from the IT systems department.

    Then Zyncro came ‘on the scene’. What made you decide to change your approach?

    After an exhaustive evaluation process carried out by the IT department using concept tests and analyzing a significant number of requirements found in the evaluation tables, the team opted for Zyncro for functional reasons, due to the provider’s flexibility and the solution’s usability. Apart from the solution’s functional aspects, economic aspects and the Fiesta Hotel Group’s corporate culture towards a Software as a Service model helped the decision.

    How did you implement the Enterprise Social Network?

    Rollout of Zyncro affected approximately 1,000 users within the organization, meaning a communication plan was carried out to inform employees of the goals of the new platform, providing detailed documentation and holding training sessions. Today, key users in the company act as project leaders, uploading documentation, creating a collaboration space in their department and inviting the team, however it is important to highlight that within these teams, there is complete freedom to create new groups.

    What was the most significant result for you?

    The impact that Zyncro has had on the organization has been very significant, despite there being users from different generations. It has made information exchange and knowledge generation easier in geographically scattered teams.

    What were the key factors in implementing Zyncro in the group?

    The key factors to success in the implementation and use of Zyncro have been the solution’s ease of use, the proximity and flexibility of the provider in dealing with the company’s requirements, our corporate culture and the continuous monitoring of the initiative by the IT department and user areas.

    What position does the project hold among your priorities now?

    The strategic importance of this initiative and the implementation priority in the IT project portfolio is high. Usage of the solution continues to be extended throughout the organization and beyond, sharing documentation with suppliers and strategic partners.

    In a few words, how would you rate the ROI?

    From the company’s viewpoint, the benefits obtained from implementation widely compensate the investment cost, especially over the medium-long term. However, it is important to note that despite it not being a high investment in software, the internal cost of implementation has proved to be high due to the dedication required from users. Although the ROI has not been measured formally, using Zyncro has had a highly positive impact in economic, strategic, and operational terms.

    So, what about your company? Are you considering implementing a productivity and internal communication improvement system? Try out Zyncro for free!

     

     
  • Patricia Fernandez Carrelo 9:00 am on November 7, 2012 Permalink | Reply
    Tags: , , , zyncro uses   

    Wednesday’s Use Case: How to manage a team of translators with Zyncro 

    Estimated reading time: 6 minutes

    90% of companies need their corporate documentation in more than one language, especially in multilingual territories, multinational organizations or in those undergoing internationalization. On some occasions, translation processes are managed internally, but when dealing with content that needs to be managed publically and/or with customers, you need to contact language professionals and outsource the service.

    There are many translation companies that provide this type of service, but a more economical solution that gives companies greater control over the translation process is working directly with freelance translators who each translate into their native language.

    At Zyncro, we have decided to use our own solution Zyncro to manage our translations, creating and organizing a team of several freelance professional translators to translate our documents, posts on the different blogs (EN, FR, BR, DE, etc.) information on our website, and our product itself into different languages.

    For this use case, we thought we’d illustrate how we manage our team of translators with Zyncro.

    Managing translations and translators with Zyncro

    Our first step was to find freelance translators who specialize in translating contents associated with our sector:

    • Social networks
    • Business and B2B environments
    • Web and corporate software localization

    There are a number of different platforms and associations where translators display their professional profiles and where you can post different job offers, one of the most well-known and established platforms being ProZ. Recommendations from a trusted professional translator colleague can be useful as they can indicate where to look or if they know someone who meets the requirements of your project. Translators are a real social network of professional contacts! :-)

    An important factor to note when checking the credentials and professionalism of the translator is whether they work with systems that manage text repetition or “computer-assisted translation (CAT)” (to reuse already translated text), and whether they are capable of creating their own term glossaries to ensure cohesion and coherence throughout their translations.

    Once you have selected your team of translators, the next step is to train and adapt them to the task of translation.

    The individuals responsible for translating your company’s documents need to be extremely familiar with the product or service being offered, the goals sought with each translation, and the company’s style in order to transfer or reproduce those aspects in the target language. At Zyncro, for this reason and because we are a social company in which we want each new person joining Zyncro to feel part of the organization from day one, the next step for us involved inviting all translators to the different work groups (by departments or translation groups: marketing, product) once they had registered for free on Zyncro via http://bit.ly/ZyncroFreeEN.

    Once we had gathered our team, we needed to define the group’s operation. In our case, all explanations and communication with the translators are done as follows:

    • Zyncro groups have become the sole channel for communication
    • A folder is created for each new translation request where the original document or documents are stored, and where each translator must upload their translation, renaming the file with the suffix of the target language (_ES, _EN, _DE, _FR, _IT, _CH, _JP…)
    • Requests are made via a message on the wall, specifying the languages to which the original document needs to be translated

    Nowadays the process runs like “clockwork” and the benefits generated are multiple:

    • All members of the team work in collaboration
    • When a query is resolved, it is resolved for all the translators in a single message
    • We have removed email from the translation process equation
    • All translations are stored in a single repository
    • Translations into other languages can be accessed by the entire team, so they can consult and cross-reference their translation with other language versions
    • Where we require translators into new languages or reinforcement for current languages, the process for incorporating new members is fast and easy
    • We have a team of experts with a great network of contacts who can help extend the team easily as required

    We’d like to use this Zyncro Use Case to thank our entire translation team, a group of excellent professionals in the digital field, and we highly recommend their services to all our readers :-)

    And our Japanese and Chinese partners :-)

    Still exchanging unending threads of emails with your translators? Have you “mysteriously” lost a vital translation in a sea of emails from your language provider? That’s because you’re not using Zyncro, Try it!

     

     
  • Matthieu Pinauldt 9:00 am on October 24, 2012 Permalink | Reply
    Tags: , , , ,   

    Wednesday’s Use Case: Collaboration between sales reps outside the office 

    Estimated reading time: 4 minutes

    A pharmaceutical laboratory has a sales team divided into regions, with each sales rep working a particular zone. They spend each day meeting customers, going from pharmacy to pharmacy, from doctor to doctor, meaning that they only come together on sporadic occasions. Under these circumstances, it is not easy to share sales methods and develop a team dynamic.

    For this reason, the lab has decided to adopt Zyncro as a business tool to help build the collaborative spirit among different departments and improve the generation of shared ideas.

    Christina is responsible for the west zone of the region and shares it with Peter, who specializes in generic drug sales. Her day always starts by connecting to Zyncro using her tablet. A shortcut on her wall to the “Sales Team” group enables her to see her targets for the day that her zone manager has created for her. Before her first visit, and for each one during the day, Christina can access full, up-to-date documentation on the product through her Zyncro, meaning she doesn’t run the risk of giving misleading or out-of-date information.

    Basically, being able to communicate with the rest of the company and the sales team despite not passing by the office is extremely beneficial in their work:

    • Information exchange: Each sales rep has access to all product groups in their portfolio. Through the activities on the wall of each group, members can share their experiences and learn as a group. The company even encourages them to do so, as the best contributions and tips are rewarded.
    • Team coordination: Peter and Christina can communicate in the group for their zone, so they can organize joint appointments using the calendar. Unlike email, with their Enterprise Social Network, information is centralized and can be accessed by new team members.
    • Communication with other employees: Peter can communicate with the regional team, but also with other teams. Before, at times he felt like a solo member of the company, since they have implemented the Enterprise Social Network in his organization, he feels part of the overall strategy. Beyond the range of the sales departments, important communications from other departments also appear on his wall and enable him to, for example, stay up to date with the latest developments and strategies of the marketing team, with whom he now works closely online.
    • Knowledge exchange: Whether it is through groups or activities and communications on her wall, Christina comment her successes, make inquiries, or ask for advice. Other members can respond to her questions or praise her achievements, making the company a united workplace despite the physical distances.
    • Experience: It is also a great way for sharing the situations that Christina has come across in her search for prospects and explaining to her colleagues how to implement them. What’s more, when she needs help on a specific problem, Christina uses a search engine with keywords for the problem to see if anyone else in the organization can help her.

    Is your company 2.0? Discover the strength of collaboration by trying Zyncro free

     

     
  • Eirene Ramos 9:00 am on September 26, 2012 Permalink | Reply
    Tags: ,   

    Wednesday’s Use Case: Sharing large files with the team and clients 

    Estimated reading time: 3 minutes

    The communication agency DIME was working on a launch campaign for the new product from ZO&JO, one of its most important clients. For the official presentation, Mike, the agency’s multimedia manager, was preparing a video that he hoped would go viral.

    He was really proud of what they had done, but the client was very demanding, so before sending the client the final version, he decided to involve his team as much as possible. To do this, he created a private work group within his Enterprise Social Network called “Jo&Co Project”. He shared this group with all members of the agency involved in the project. Seeing that most of the feedback was positive, and the team was happy with his work, he decided to send the client the video.

    Like some other companies in the sector, Jo&Co used email mainly to communicate. The video was almost 80 MB, meaning he couldn’t send it as an attachment. Mike decided to use a Zlink to send them the client, as a Zlink is a public link that enabled him to share information found in his Enterprise Social Network.

    He grinned, thinking to himself “this will blow them away”, and clicked on the video file to create a Zlink. For confidentiality reasons, Mike gave the Zlink an expiry date and a password and set about sending the client an email with the details.

    Shanna, who was in charge of the project at Jo&Co, received the email instantly as it hardly occupied any space thanks to the Zlink. She clicked on the Zlink and downloaded the video. She replied quickly to Mike, saying that there were a few minor changes to make. Mike updated the same file he had uploaded to his Enterprise Social Network with the “Upload New Version” option. He still had acccess to all the previous versions there, and the Zlink he sent Shanna would always open the latest version of the video.

    Shanna downloaded the video once again and this time gave her approval. The agency’s multimedia manager posted the video with an excerpt of her comments on his personal wall so all his followers within the agency could see his “work of art” and share in the project’s success. Congratulations, Mike!

    How did his Enterprise Social Network contribute to the success of the project?
    • Mike managed to get the entire team involved in the project, sharing the video with everyone
    • Zlinks simplified the change of files in a more traditional communication channel, like email
    • Version control enabled Mike to access previous versions as required
    • Posting it on his personal wall meant that the people following Mike in his agency were kept up-to-date with his latest achievements for the company.

    Is your agency 2.0? Discover all the advantages of work groups and Zlinks in Zyncro Try it free!

     

     
  • Matthieu Pinauldt 9:00 am on September 12, 2012 Permalink | Reply
    Tags: , , international communication, ,   

    Wednesday’s Use Case: International communication 

    Estimated reading time: 2 minutes

    Carol, Digital Marketing Manager for a US multinational in the UK was following the messages posted by Pierre, her equivalent in their Paris office. Carol had chosen German and Spanish at school, so she didn’t speak a word of French.

    Pierre had just posted a message on Zyncro, and soon it had received 11 comments and 12 “Likes”. It got Carol thinking that the message must be something important. Thanks to Bing integration with Zyncro, just by clicking “translate” she was finally able to understand what was happening:

     

    Pierre and his team had done something amazing: in just a week after having launched the company’s YouTube channel in France, the number of visits was unbelievable. Pierre spoke of some 50,000!

    Carol, of course, sent her congratulations. For a while now, she had studied the idea of creating an exclusive YouTube channel for the UK, but until now she didn’t know she had a colleague who was an expert on the topic, so now she had some weighty arguments she could present to her boss.

    Pierre is the perfect colleague for the job, he had given Carol all the keys for making her project a success. Carol was glad she could count on his support!

    Discover the possibilities of Zyncro for yourself. What are you waiting for to try it free?

     

     
  • Eirene Ramos 9:00 am on July 18, 2012 Permalink | Reply
    Tags: , ,   

    Zyncro helps manage vacations in your company 

    Estimated reading time: 3 minutes

    Many of our readers will soon go on vacation, but before you go and “switch off” a little, as we’ve already told you on Zyncro Blog, you always need to leave all your tasks completed, as it’s the best way to enjoy your time off and not create mountains of work for those left behind.

    Especially in July and August in most organizations in Europe, there’s a constant toing and froing of employees to prevent the company from being left completely unmanned, and in all departments there is always someone left behind to look after the day to day running, although it tends to be less than usual. In order for everything to run like clockwork, and so that those left behind don’t spend their days under piles of work, proper organization in terms of HR and management of projects, clients, suppliers, etc. is required.

    For that reason, you should bear in mind some tips that might be handy when managing summer vacations using Zyncro:

    • We recommend you notify well advance of the days you will be away with a message on your organization’s wall , so that everyone in your company or department, as appropriate, knows who they can call on at any stage.
    • Revise your pending tasks, if you have scheduled a task for when you will be out of the office, change the date so it won’t expire.
    • Don’t forget to turn off all email notifications in your Zyncro from Profile > Configure notifications, so that it doesn’t publish an automatic “OoO” mail every time there is an update in your groups and/or departments.
    • If you have specific instructions while you’re away, you can post a message in the group or department, and where there are a number of instructions, you can create a document with all the task and upload it to your group or department.

    These are just some of the ideas that you can use in order to relax, switch off and be worry-free during your well-deserved vacations, knowing that your colleagues left in charge of your tasks will also be stress-free. What do you think? Do you plan on using these tips or others in your Zyncro when you go on vacation?

    With this post, we’d also like to wish you all a pleasant vacation and remind you that Zyncro Blog doesnt close. We’ll continue to keep you informed of the latest ideas on the Enterprise 2.0, new product developments and Zyncro news.

    Happy zynchronized vacations! 😉

     

     
  • Mila Nikolova 9:00 am on July 5, 2012 Permalink | Reply
    Tags: , , ,   

    So, is your agency 2.0? 

    Estimated reading time: 5 minutes

    We live in a world in which communication today is a far cry from what it was 5 years ago, not to mention what it was like 15 or 20 years before that. We used to send letters and then emails, now we send messages by WhatsApp and Facebook. We used to go to the cinema, now we use online streaming and we have home cinema equipment and even 3D televisions. We used to use a map to get around the city, now we have GPS or Google Maps on a Smartphone.

    However, the latest technology we have adopted so quickly at a personal level, has always taken time to appear in our professional lives. It all started with the email revolution, which little by little has eliminated ordinary mail and which is about to make faxing obsolete.

     

     

    Over the last two years 2.0 tools have started to make an appearance in offices and although it may be hard to believe, agencies aren’t exactly revolutionaries in this process.

    A communications agency, be it marketing, advertising or public relations, is dedicated to creating or transforming a brand’s voice, adapting it to the media, to channels and of course to the target audience. What I have noticed since the boom of digital communication, is that agencies in Spain are taking longer than normal to adjust their structures and strategies to current times; above all, the ATL or Above the line agencies. And I refer more to their internal operations than their campaigns. If the people working at the agencies aren’t completely immersed in the infinity of possibilities of the 2.0 world, they will be hard pressed to help their clients create engagement in the new media.

    When I discovered Zyncro one of my first thoughts, as a communications professional, was that it is the ideal tool for an advertising agency. Why?

    1. Briefing and counter-briefing 2.0: gone are the days of emails and never-ending meetings. You simply create a working group for the client, you invite them to the group and exchange information in the documents area. Creative debates can be created, links and photos added… even a workflow created for the approval process.
    2. The creative process: What better way to discover how the creative work is going! In the case of collaborating with freelance designers, integration using the project management tool will allow you to monitor the number of hours dedicated to a task, its status and the budget. In addition it is easy to upload images, large presentations and videos. The best thing? You don’t even have to download them onto your hard drive, that’s what the Zyncro Video Player is for 😉
    3. Billing: Again I refer to the usefulness of Workflow for establishing the approval process by the client, the Account Manager and even Administration. What’s more, it is all securely saved on the cloud.

    There is also an endless number of low-cost tools that, combined with a Corporate Social Network, can make an agency’s life much easier.

    • Comapping.com is a tool for creating mind maps which should be a must for all planners.
    • Join.me makes travel unnecessary, thanks to low-cost videoconferences.
    • Zoho Invoice facilitates the management of invoices for Accounts and Accounting…

    So, what about your agency? Is it already using any of these tools? Is it planning to implement them? Join the Social Business revolution, evolve to 2.0!

     

     
  • Carlos del Pozo 9:51 am on March 23, 2012 Permalink | Reply
    Tags: , banner, , , ,   

    Zyncro Features: addZyngs 

    Estimated reading time: 4 minutes

    What is addZyngs?

    addZyngs is a ZyncroApp that lets you add messages, images, links or even insert web pages in the main menus of your corporate Zyncro interface.

    With addZyngs, you can create your own banners, corporate messages, notifications, offers… that will be visible to all members of your organization.

    addZyngs configuration

    To start to configure addZyngs, the organization’s administrator must go to the Administration Panel > ZyncroApps > addZyngs > Enable, and once the ZyncroApp is enabled, click on Configure. Within the configuration options, you can add content in:

    • Sidebar: Adds a new section on the right panel in Zyncro where you can post pictures, text or links. How would you like to be able to easily access all the main links you use? Or want to add a banner?
    • Header: Adds a messages shown at the top of the Zyncro web page. This can be used to post a corporate message for the whole organization. So everyone will know what’s going on in the company. It can be plain text, an image or you can include links and HTML code.
    • Section: Adds a new clickable section within the Zyncro main menu, beside the Profile section. You can either load an external web page within Zyncro or create your own content. Ideal for integrating the corporate web page or blog!

    How do I add external images?

    If you want the space you added to contain an image, click on the image icon in the addZyngs configuration section.

    In the window that pops up, enter the address (URL) of the external image you want to add and press OK. The image is automatically inserted in the desired location (sidebar, header, or section).

    If you insert an image in the sidebar, there is a maximum width for the size: 250 pixels. If the photo exceeds this size, it will be cropped, so best reduce its size or edit it beforehand so that it appears in the way you want.

     

    How do I embed a video or HTML code?

    At any time, you can change between the visual editor and the HTML editor directly by clicking the last button in the toolbar in the addZyngs configuration window.

    Once this option is activated, in the textbox for the HTML code, you can enter a section of HTML code to personalize you space.

    One of the great features of this is you can embed a video that is hosted on YouTube, Vimeo or other such services, either in the header or in the new section you add to the main menu.

     

    Encrust a video with addZyngs

     

    YouTube or Vimeo gives you a HTML code to embed videos in any web page. The only thing you have to do is copy this code, paste it in the HTML editor window and save the changes.

    You can do this, for example, to post a institutional video or an important message so that the entire organization will see it as soon as possible.

    With addZyngs, you can take the initiative and customize Zyncro, adding contents that let you personalize your enterprise social network as far as possible.

    Discover the many other ZyncroApps and get the most out of your Enterprise Social Network!

     

     
  • Carlos del Pozo 10:30 am on December 22, 2011 Permalink | Reply
    Tags: , , , , , , ,   

    Zyncro Features: Search (II) 

    Estimated reading time: 4 minutes

    As we previously explained in the first part of this article, to search in Zyncro, you need to enter the term you want to search in the search box found in the top right corner of the screen.

    In the second part of this article, we’re going beyond the segmented search to show the additional options in the Zyncro search that enables you to get more specific results.

    You can do this in two ways:

     

    Segmented Search

    Enter the search criteria in the search box and when it shows you the results, you can use the fields that appear just below the search box on the right of the screen to refine the search:

    Sections

    You can perform a search on a specific section of your Zyncro by selecting the section and clicking on Filter. Only the items you have selected (messages/files and folders/groups/departments/people) in the section will be shown.

    The sections can be:

    • Corporate newsfeed
    • Departments
    • Personal feed (the users you can see)
    • Private messages (your messages)
    • Your different work groups

    People

    It gives you the option to restrict the search according to the person that posted the item (messages, files, etc.)

    This field is associated with your contacts and when you start to enter a text, it will suggest the users that contain the text entered.

    You can select more than one person in this field.

    Dates

    With this field, you can display the items that have been published in Zyncro during a specific period of time on searching.

    You can choose whether to display items published during:

    • the last 24 hours
    • the last week
    • the last month
    • the last year
    • and it even lets you customize the search period: posts in Zyncro from one date to another.

    These search fields are restrictive, i.e. the number of results shown are reduced according to the combination of criteria entered.

    Advanced Search

    You can also perform precise searches using punctuation symbols in the text field.

    The punctuation symbols that have been enabled for more specific searches are quotation marks and the + sign. They can be used together and separately and their function changes according to the combination used.

    The most frequent search cases are:

    Simple search (without quotation marks or + sign): Enter in the search box Word A Word B Word C – It will show you items in Zyncro that contain any of the 3 words that you have entered in the search box, regardless of the order in which they appear.

    Search using the + sign: Enter in the search box Word A+Word B+Word C – It shows you items in Zyncro that contains the 3 words you have entered in the search. If they don’t contain all the words entered, they won’t be shown in the list of results.

    Search using quotation marks: Enter in the search box “Word A Word B Word C” – It shows you items in Zyncro that contain the exact expression entered between quotation marks.

    These options can be combined to create even more specific and precise searches.


     
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