Tagged: contacts Toggle Comment Threads | Keyboard Shortcuts

  • Sandra Bravo Ivorra 9:00 am on October 10, 2012 Permalink | Reply
    Tags: , contacts   

    With (con)tact or without? 

    Estimated reading time: 4 minutes

    A while ago I received one of many invitations to connect on LinkedIn from a person whose face seemed familiar, so I decided to check out their profile and found that it was an acquaintance that a friend had presented me to some time ago. When I discovered the link, I wrote to him to say hi and ask him how were things. As a reply, he sent me a short, brief message in which he said my profile had appeared among the possible known contacts and he had added me because he “was extending his network of contacts.”
    Beyond any emotional reaction that I could have to such a cold response, I was surprised at his idea of “extending a network of contacts”, as if he acted the same way in each link, he would end up with a great many number of connections, but what use would they be? What do many people understand by “contact?”

    Internet and the social networks have brought a revolution in the way we communicate, extending exponentially the number and type of people we associate with on a daily basis. It’s amazing! Exchanging information quickly and constantly increases our ability to act, enriches our social life and encourages collective creativity. However, we can’t forget that this is only possible when real social links are built.

    Size matters? Having a large number of contacts within a click doesn’t provide any benefits if we don’t make the effort to get to know them even slightly and know who we are addressing. An amorphous audience with whom we have nothing in common is like talking to a wall without expecting it to respond.

    We need to remember that new communication 2.0 tools (or whatever they are called) are just that: instruments for improving and promoting personal communication, something that we need to work constantly by actively listening, treating others on a one-to-one basis, watching our verbal and non-verbal language, our attitude to life… Otherwise, it’s like putting the best scalpel on the market in the hands of a person who hasn’t the remotest idea about medicine. So let’s take advantage that that Latinate word contact (con with + tangere touch) constantly reminds us of that need and take care of our relationships with a smile, a please, a thank you, or a cheers, as mastering the essence of communication not only requires knowing its function, but knowing how to use it wisely.

    Sandra Bravo is founding partner of BraveSpinDoctors, a strategic communication and political marketing consultancy.

  • Carlos del Pozo 10:09 am on March 5, 2012 Permalink | Reply
    Tags: contact data, contact directory, contacts, external users, filter contacts, find contacts, , , people section, , unfollow   

    Zyncro Features: People section 

    Estimated reading time: 4 minutes


    What is the People section?

    It is a directory of people where you can see:

    • corporate users (in your organization)
    • external users, not directly implicated in your company’s activity

    What appears in the People section?

    It shows a list of all your contacts, both internal and external, that participate or intervene in some way or another in the organization you belong to in Zyncro.

    This section gives you two types of information on these contacts:

    • Contact details (name, email address, personal status and geographical location)
    • Information on their professional activity (groups they participate in within Zyncro, name of the organization and departments they belong to)


    People section

    You can sort existing contacts, from A-Z or Z-A, according to the following fields:

    • First Name
    • Last Name
    • Organization
    • Email Address

    You can also filter contacts, showing only those whose name starts with a specific letter (from A to Z).


    Add an external contact

    External contactsIn the top left corner of the screen, in the People section, you’ll find a blue button to “Add external contact.”

    If you click this, a window will open where you can search for other users by name and email address.

    The search by name is less restrictive, meaning it’s better to use their email address (if you know it) to get a single result.

    Follow and unfollow

    Apart from the photo and the information that accompanies the contacts appearing in the list in the People section, a button also appears beside each one, with the text “Follow” or “Unfollow”.

    • If Follow appears, it means that you are not yet following the user’s Personal Newsfeed, and hence it won’t appear on your homepage. You will, however, see any posts they make in the groups you both belong to and any comments they make on the posts of other users that you are following.
    • Otherwise, if Unfollow appears, it means that you are already following the user and you can see  all the different posts they make in their Personal Newsfeed.

    Delete an external contact

    Where the user you are following does not belong to your organization, the option Unfollow will not appear. In this case, the word Delete will appear in order for you to make this person disappear from your list of People, if desired.

    All your contacts close to hand in your mobile device!

    As we explained in Zyncro for iPhone, iPad and iPod Touch or more recently in Use Zyncro on your Android tablet!, Zyncro is a tool that can be used from either computers or mobile devices (smartphones and tablets).

    If you use Zyncro on a mobile device, the People section lets you:

    • Access a list of all your contacts in your organization, as well as external contacts.
    • If the option is configured, make calls to everyone.
    • Communicate via text messages with users connected to Zyncro, where the Chat ZyncroApp is activated. This is a premium service, so it is only available for Business, Enterprise and Business Community plans.

    Zyncro lets you have an up-to-date and complete directory of all the members of your organization, and acccess it from your smartphone or tablet. Try it free!


compose new post
next post/next comment
previous post/previous comment
show/hide comments
go to top
go to login
show/hide help
shift + esc