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  • Zyncro Blog 9:00 am on June 7, 2013 Permalink | Reply
    Tags: , corporate networks, , , , , , ,   

    Jesús Cepa, Director of Emite1TV: ‘We couldn’t work without an Enterprise Social Network. It’s like asking me if we could work without the Internet’ 

    Estimated reading time: 4 minutes

    Editor’s note: Jesús Cepa is Director of Emite1TV, an online television platform. They work with their own team located in several countries and with external contributors, which means task coordination and shared access to materials must be simple, practical and instant.

    How did the need that brought you to thinking about using an Enterprise Social Network arise?

    The Emite1 platform takes place in a digital environment and with a scattered team. We needed a comprehensive communication and coordination solution for the entire company, a tool that would fit in with the digital environment of our people and their equipment.

    What Zyncro function do you find the most useful for your organization? Why?

    Our work required major synchronization and communication among everyone. The work of some is dependent on finishing the previous tasks on time.

    It is also very useful for the exchange of large files among us. We work with video and we need an integrated medium to transport and store files in the cloud of considerable dimensions

    What impact has implementing an Enterprise Social Network had on the day-to-day in your organization?

    I think that without the enterprise social network we wouldn’t have made progress. The problems experienced initially in the project were sufficient to know our total dependence on this tool.

    Two weeks of chaos with emails and files circulating computers across the world was sufficient to make the leap.

    Imagine that you stopped using Zyncro tomorrow. What do you do now that you couldn’t do if this happened?

    We couldn’t work without an enterprise social network. It’s like asking me if we could work without the Internet. Simply Emite1 wouldn’t exist.

    And you, have you thought about how you can improve processes in your company using an Enterprise Social Network? Try Zyncro and discover the benefits of being a social business.

     
  • josep vilajoana 1:12 pm on January 9, 2012 Permalink | Reply
    Tags: , , corporate networks, , , ,   

    Enterprise Social Networks: crazes, trends and needs 

    Estimated reading time: 4 minutes

    Editor’s note: Josep Vilajoana Celaya is Dean of the Col·legi Oficial de Psicòlegs de Catalunya (Official College of Psychologists of Catalonia), an institution that has just implemented its own enterprise social network. He has been kind enough to write this post for our ZyncroBlog. Thanks, Josep, for your contribution!

    We follow trends and at the same time, we treat them with certain distain, dubbing them as “simply a craze”. Generally speaking, companies are late in joining the trends. However, any company that gets in on the bottom floor and is one of the first to sign up for what later becomes a major trend possesses a major source of differentiation, something that many others struggle tool and nail to achieve.

    Enterprise social networks seemed to be a craze at first, but now we can see that they are here to stay and companies are starting to consider incorporating them in their internal management systems. Statistics seem to indicate that up until now, only major corporations were experimenting with the idea. But what can we learn from them? Well, the usual idea: anything that addresses a real need has greater possibilities of lasting over time, at least until a new innovation covers that need or the market evolves, making that need vanish.

    Possibly, due to needs, the environment that we now call “Social Networks” will be reorganized shortly. Now tools have been merged, with purposes as different as those sought with walls, microblogging, blogs, wikis, and even instant messaging, chats, video conferences, that undoubtedly were not created as networks initially, but that help to improve relationships.

    One of the key points for the success of an enterprise social network lies in having tools that focus on a specific goal, an aim that should be measurable and aligned with the organization’s objectives and strategies.

    There’s much debate regarding the importance of anonymity when this should equally respond to the characteristics of use made of the networks. In some cases, anonymity may be necessary. However, on the other hand, if the purpose is to generate innovative ideas, more than likely in most of these cases, such anonymity is an obstacle and those that use enterprise social networks for this purpose would prefer that the whole organization, even those beyond its walls, knew who the author of the idea is.

    At Col·legi Oficial de Psicòlegs de Catalunya, we’ve made a firm committment to combining ideas, and encouraging innovation and relationships through our enterprise social network. There, different sections of our association can discover the evolution in Society’s needs in real time, suggest solutions, investigate and innovate together and of course, communicate the results of their work to the rest of the community. In short, an enterprise social network is a space for relationships, leading to promote knowledge transfer.

    Now more than ever, sharing what you know is key to quickly adapting to changes.

     

     
  • Carlos del Pozo 10:57 am on November 10, 2011 Permalink | Reply
    Tags: , corporate networks, , , , , , ,   

    How do I upload files to Zyncro? Document Management on the Cloud 2.0 

    Estimated reading time: 6 minutes

    As an Enterprise Social Network, Zyncro contains a file management system, enabling you to save any documents you need in your work groups and:

    1. share corporate information
    2. manage internal knowledge better
    3. access corporate documents from anywhere and from any device

    So the goal of this post is to answer the common question: How do I actually upload documents to Zyncro?

    Over the course of this post, we will show you 4 different ways of upload your files on Zyncro according to two factors:

    • The source and file type
    • The method used to upload

    Choose whichever way suits you best!

    Uploading files to Zyncro individually

    For this first option, we suggest you create an Internal Training group in your Zyncro and upload a document on using Enterprise Social Networks there. Haven’t got one? Well, here’s your chance to download our Best Practices in Enterprise Social Networking from http://www.zyncro.com/en/manual! :-)

    Once the PDF file has been saved on your computer…

    1. Go to http://my.zyncro.com and enter your username and password.
    2. Go to the Files and Groups section > Internal Training (REMEMBER: If you still haven’t created this group, click Create new group and invite as many contacts in your organization as you want).
    3. In the Internal Training group, go to the Files tab and click Add files.
    4. The Upload files window will allow you to select the file from your computer’s hard drive (Choose file button). Go to the folder where you have saved the document and click Open.
    5. The file will be uploaded and will appear in the list of files for the group.

    Uploading files using the advanced mode

    If you want to upload a group of files instead of just one and/or select them from different locations, you can do this using the “Advanced mode: upload several files” by marking the checkbox that appears in the Upload files window.

    1. Go to http://my.zyncro.com and enter your username and password.
    2. Go to the Files and Groups section > Internal Training (REMEMBER: If you still haven’t created it, click Create new group and invite as many contacts in your organization as you want).
    3. In the Internal Training group, go to the Files tab and click Add files.
    4. Here, instead of clicking Choose file, mark the Advanced mode: upload several files checkbox at the bottom of the window. IMPORTANT: The first time you activate this option, it will ask you to activate several components (Java applets). You need to accept the activation of these elements in your browser in order to upload files in this way.
    5. The window will change automatically and bring you to another window where you can see 3 sections: (1) on the left, you’ll see the structure of folders on your computer, (2) at the top, you’ll see the contents of the folder selected on the left, and (3), at the bottom, this is where you should drag the folders (from the top section) you want to upload to Zyncro to.
    6. Once you have dragged and dropped all the files in the bottom section, click on the circle icon with the green arrow and uploading will start immediately. In the same window, you can follow the files upload progress (both as a % uploaded and the remaining time). When it’s finished, you’ll see a list of the files that have been uploaded to Zyncro.

    Uploading folders using the zyncronizer

    Finally, you can also upload files to Zyncro using the zyncronizer, the tool that can be used to create groups or upload files and folders Zyncro directly from your computer and vice-versa, allowing you to download whatever you have in your Zyncro, creating folders and copies of the files on your computer.

    We recommend you use this option for all those files and folders that you work frequently on.

    1. You need to download the Zyncronizer from http://www.zyncro.com/en/download first.
    2. Open the Zyncronizer on your computer, enter your username and password for accessing Zyncro.
    3. Go to the folder on your computer that you want to upload to Zyncro, right-click on the folder and select the “Create group in Zyncro” option.
    4. This way, a new group will be created with the contents of the folder that you have “zyncronized”.

    For more information on how the zyncronizer works, check out older posts on our blog.

    Uploading files via email

    Finally, remember that, in the same way you can answer messages posted on your wall or your groups just by replying to the email notifying you of new posts in your Zyncro or post new messages in your group by sending a new email to the email address that appears to the right, you can attach a file to upload the group directly. It’s as simple as that!

     

     
  • Carlos del Pozo 10:23 am on November 7, 2011 Permalink | Reply
    Tags: , , corporate networks, , , , ,   

    Zyncro at the ISM Forum  

    Estimated reading time: 4 minutes

    The ISM Forum (“The Internal Social Media Forum”) took place on November 3-4 at the Gran Hotel Colon in Madrid, an event organised by a company called Forward Networking.  The event aims to provide a meeting point for HR executives, community managers, Social Media and intranet managers from o¡all over the world.

    This forum is bound to unite executives with a certain responsibility when it comes to the social network strategies implemented for internal communication and HR management.

    Forward Networking is a company that focussed on conference organization, congresses, events and workshops on an international basis.  They define themselves as a conglomeration of talent that aims to improve business operations for multinationals.

    Expected objectives and results

    The ISM Forum is composed of experts within the sector who aim to debate the strategic role of Social Media at an internal level and analyze its recent as well as future evolution.  It deals with social media work related topics such as employee commitment, training, awareness, motivation, positivity culture, recruitment and branding; changes within internal communication, income channels, effective communication strategies, business intelligence, community creation, integration, change management… and concepts such as social platforms and intranet 2.0.

    This conference aims to provide a basis for sharing, analyzing and discussing tendencies and the current enterprise social networking strategies on an internal level and the ways in which social media can create value within organizations.

    Zyncro took part

    Lluis Font took part at the ISM Forum yesterday with a talk on Enterprise Social Networks and the benefits that this type of solution can bring to organizations with their internal communications.

    The following topics were looked at during the talk:

    • Corporate microblogging: information flow within a company 2.0
    • The work groups system and corporate file management
    • Task management and meeting minutes
    • Corporate contacts directory
    • Integration with external applications: social media (LinkedIn, Twitter, Facebook), other cloud services (Google, Evernote, SurveyMonkey …) with your corporate systems
    • The ROI on Enterprise Social Networks
    • Best practices – the use of platforms 2.0 within the business

    In addition, November 4 saw a Q&A session on one of the most frequently asked questions in this area:  How can I persuade my CEO to get into Social Media?

    For more information about this event, check out full website: http://ism2011madrid.forwardnetworking.com where you will be able to find the event conclusions.

     

     
  • Patricia Fernandez Carrelo 10:06 am on October 26, 2011 Permalink | Reply
    Tags: , corporate networks,   

    The arrival of the employee 3.0 is near. Are we ready for them? 

    Estimated reading time: 7 minutes

    This article (In Spanish) was published on the 18th October 2011 in the Expansion newspaper, a summary of the talk given by Javier Cantera at the SIMO Network event at which Zyncro was also present.

    Here at ZyncroBlog we would like to share with you all that we support these affirmations 100%.  We believe in the employee 3.0 and we are convinced that Zyncro provides the perfect environment for their professional development.

    Only companies that truly value results over and above presentism will be able to adapt to this new professional profile, the key to increasing competitivity.

    Conversations make the world go round. Can you imagine a profitable business without the exchange of ideas?  Technology is already a channel of excellence when it comes to talent and it is the ecosystem that surrounds the employee 3.0, a new species capable of taking advantage of all new technologies for which defined working hours are not applicable.  The freedom they demand, guarantees their productivity.  Far from being a threat to a company’s future, managing this professional profile is a valuable tool.

    Reviewing just a few of the numbers is enough to justify the developments: the 300 million Twitter users – almost the entire USA population – and more than 700 million profiles on Facebook.  Can you really afford to remain uninvolved in this current reality?  Javier Cantera, CEO at Grupo BLC, believes that it is necessary to manage this information flow in order for a business to be profitable and that the employee 3.0 is the best profile to carry out the task.  These are a few of the tips pointed out during his talk, Employee 3.0, talent and technology organised by the Escuela de Organización Industrial (School of Industrial Organisation) at Open Green, his space at the last SIMO Network event held in Madrid.

    Talent, culture, quality and generational diversity is the key to our future success.

    Being aligned

    If talent cannot exist without technology, then there is no technology without talent.  This little tongue twister can be translated into an equally complex truth: “Talent feeds technology and technology adds talent”.  For this reason, Canter votes for multiplying concepts rather than dividing tasks.  An activity in which three types of professional cohabit side by side: pioneers, emigrants and colonists.  Each one of them represents the determination, the development and the patience implied by the use of technology.  Which of these do you feel most aligned with?  Within a business and aside from those deemed ‘native digitalists’, emigrants can also be found with the capability of making the most of the synergies that exist from both traditional and new working methods.  The colonists who have settled into the scenario they find themselves in “copy these values” explains Cantera.

    In order to get the best out of 3.0 employees who tend to look inside and outside the organisation in order to maximise the potential of technology, a certain amount of re-organisation is needed.  There needs to be a move away from hierarchy and a move towards webarchy in other words, the move from a power relationship to a participative relationship.  “Professionals are no longer resources.  Now they are prosumers: information producers and consumers.  Power has been passed on to the people and relationships are multi-directional”, assures Cantera, who proposes businesses adopt an organisational model change based on trust.  In his opinion, “it is necessary to change the productivity concept and orientate it towards results.  In order to do this, the working method must be changed so that professionals commit to the idea and to the project.  The way in which to do this is by trusting the employee and being flexible.  There is no need for the professional to be present as a connection is possible through other means because technology has made diachronic work possible rather than synchronic”.

    Companies should trust those employees working outside the office who obtain results.

    And it is in this way that this new professional works

    This new way of working is aligned with the attributes that define the 3.0 employee.  There is no set workplace nor are there set working hours and work is carried out multi-channel.  This means that e-mail is just one of the tools used for working, in unison with the blog, Twitter and the rest of the social networks.  According to the CEO of Grupo BLC, “a business should attract professionals by presenting a project that encourages self-efficacy and challenges them to make an impact. We move away from the anonymous employee to a person with a name and surname: the professional creates their own personal branding, their own customisation.  In order to take advantage of all of this potential and retain it, organisations should create an ecosystem of freedom”.

    The fact that work is based on relationships and participation revolutionizes traditional methods.  The relationship based on power has made way for the relationship based on participation; the importance of talent has evolved towards trust; people are prosumers, not resources and lastly, if power previously resided in prizes and punishment, it now resides in recognition and self esteem.

    In order to manage these teams, Cantera suggests taking action upon various aspects.  The first is diversity: “It is the vaccine against change, the key to our future success.  Different people’s different opinions result in an irreplaceable business richness”.  The work-life balance is also mentioned, “personal, family and professional life”; trust, “businesses should trust the work carried out by professionals working outside the office, you do not know what they are doing, you just get results.  Trust begins by giving and receiving it”; and lastly, commitment, “companies need to get emotionally attached”.

    Are you truly ready for an employee 3.0?

    You will be with Zyncro

     

     
  • ZyncroBlog 9:28 am on October 17, 2011 Permalink | Reply
    Tags: corporate networks, , , , vcssystem,   

    Why would I want to integrate my office devices with an Enterprise Social Network? 

    Estimated reading time: 3 minutes

    Note from the editor:  The text from this blog entry is related to a recent publication in VCSsystem‘s blog, a Zyncro partner, experts in the integration between tangible devices, cloud applications and workflows 2.0.

    VCSsystem amongst other things, has developed the integration between Konica Minolta and Zyncro which is based on the cloud scanning concept currently in the integration process with BonitaSoft.

    The countries most using social networks are Spain and Brazil however, the large potential economical opportunities of Japan and the USA are at the top end of corporate social network usage.

    Corporate social network growth tendencies are already a reality.  According to research and expert sources, corporate social networks will form part of internal and external communications within all businesses by the year 2015.

    Today there is a high number of companies that have implemented management systems using online platforms.  These systems can be used to organise between 600,000 and 1,000.000 individual relationships in between 30,000 to 50,000 corporations worldwide.  In this way, companies have the chance to establish new relationships for their business within a 2.0 environment.

    Zyncro the corporate social network, can help companies move between the infinite number of business opportunities that exist within the web.  Communication is widened so that companies do not only interact with its users but also helps establish relationships between companies and employees in order to support synergies and reach mutual benefits.

    These platforms also manage some administration through the management of documents, data and carry out tasks that improve accessibility to all of the office documents remotely and immediately.  Thanks to being able scan and upload all office documents into the cloud, companies and their employees can now remotely access their documents, modify and save them in a virtual server.  Thanks to cloud technology, order validation processes, invoicing and/or delivery note processes are less expensive and faster.

    Would you like to know more about the benefits of integrating your devices with Corporate Social Networks?

    Visit the VCSsystem website and discover the benefits for yourself.


     

     
  • Patricia Fernandez Carrelo 10:19 am on September 19, 2011 Permalink | Reply
    Tags: , Cetelem, corporate networks, , , ,   

    Zyncro for corporate events. Success case: Cetelem 

    Estimated reading time: 3 minutes

    Yesterday a company called Cetelem held its event #despegamos (‘lift off’) in Zaragoza.  It was an internal event with more than 250 participants attending in order to review strategy, new updates, corporate guidelines and involve the company managers.

    At this type of event, organisations aim towards the following objectives:

    • Transmit corporate information
    • Create a community
    • Involve executive and middle management in decision making
    • Receive feedback

    Nowadays we are all familiar with sharing, commenting upon and conveying so at an event with these characteristics, having a tool available for the interaction between speakers and attendees as well as for generating opinions in real time in a private manner, guarantees the success of the meeting.

    Cetelem, in a pioneering and completely innovative way decided to use Zyncro as a tool to channel the conversation between speakers and attendees and the result was one of total enrichment.

    The following was shared on the Zyncro screen that was projected on the stage for the duration:

    • Queries, questions, concerns…
    • Comments regarding content
    • Observations relating to the organisation and event infrastructure
    • Phrases causing the greatest impact
    • Attendees’ opinions

    More than 300 messages converted the event into a REAL FORUM for the exchange of enriching and productive ideas about the company.

    In this new communication era, Zyncro provides companies with the tools needed to channel and maximise its internal communication processes in a completely personalised, lively, private and secure manner.

    Pioneering organisations like Cetelem are already using it.

    Why not implement Zyncro in your company?

     

     
  • Agustín Bosso 10:10 am on September 12, 2011 Permalink | Reply
    Tags: corporate networks, , , , , , , , ,   

    Which social networks should an enterprise social network be integrated with? 

    Estimated reading time: 4 minutes

    Zyncro‘s evolution as a product involves a definition phase of requirements for the new functions that will be included in each new version of the application.  Customer and user requests,  the established roadmap for product development, the network and 2.0 environment reality applied to the business environment are all taken into account during the process.

    Bearing these three factors in mind, the next Zyncro evolution, version 3.1, is aimed towards better integration with other social networks from a corporate perspective, among other features.

    The preview of version 3.0, in which the company and departments sections have been developed within the social intranet, will be in line with the connection with the world 2.0 found outside those corporate systems but that still form a part of the complete structure of an organization.

    Given the number of integrations already developed:

    and thanks to the flourish of social networks as a corporate communication channel, here at R&D in Zyncro we feel it is necessary to integrate our platform with new 2.0 channels.  The new integrations in Zyncro version 3.1 will include:

    • Like” button on the microblogging system messages and comments: To maximize participation in the system and evaluate corporate contribution without needing to add new information.
    • Integration with RSS: A standard blog and webpage reading and news exchange format. With this integration, web updates using this system can be published automatically on any work group.
    • Integration with Facebook pages (fan pages): For companies that have this type of page on Facebook and use it as a corporate communication channel as well as a digital marketing tool, they will also be able to publish automatically (without the need for manual intervention) including updates sent to their fans, customers or followers, in an internal work group.

    All of this is largely thanks to the use of ZyncroApps, which allow organization administrators to decide which integrations they want to activate within their internal social network and those that they do not.

    In your opinion, which social networks should be integrated into a corporate social network?  What do you think about our choice of new integrations?  How do you feel about the integration of these environments within a professional and corporate one?

    In a few weeks we will be able to enjoy the new version 3.1, which is more 2.0 than ever…

    Are you ready to be even more interconnected?

     

     
  • Patricia Fernandez Carrelo 9:23 am on July 25, 2011 Permalink | Reply
    Tags: , , corporate networks, , , ,   

    Enterprise Social Networks: the importance of coordination, motivation and training people 

    Estimated reading time: 4 minutes

    Having had various training experiences on the use of social tools from a business perspective one learns a natural way of distinguishing the key points when implementing these types of solutions.  Direct contact with the users (the so called UX discipline or “User Experience“), client training on the use of Zyncro and the documentation of methodology in the form of reports, necessary for the implementation of a Corporate Social Network that allows the role of fundamental aspects to be discovered to include:

    • The Coordination of the team to be carried out by the manager or community administrator.
    • The Motivation of its members in order to use the solution
    • Training people on the use of these types of tools
    • Without these three points, the implementation of internal social solutions would be considerably exposed to the possibility of failure, at least in organisations with classic model structures with a more traditional style where its employees are unlikely to be reading this post.  Let us take a look at what I mean by this point by point.

    Coordination

    The coordination and involvement of the community “administrator” or “dynamizer” is a must for the correct usage and rollout of the solution.  This is in addition to training about the possibilities it offers (which I will speak about in the third point of this article).
    The manager must be an involved person (within both the company and the project), who believes in the tool’s real virtues and above all, have the capability to coordinate and manage their team to achieve the set objectives which is vital for those more “classic” employees so that they may modify their communication methods and evolve towards more social or “2.0” models.

    I have always considered management within a company as a task requiring the most skills and professional capabilities and management in terms of 2.0, an even more complex management whilst being valuable at the same time within large organisations, both for its strong technological component as well as the novelty of its style.

    Motivation

    In the same way that the administrator or dynamizer should coordinate, they should also ensure the motivation of their colleagues to use the network.  They must understand all of the benefits on offer and that it becomes a form of help rather than an obligation and that they may discover how the tool can facilitate their work is essential.

    Without motivation and especially without training (motivation is closely linked with knowledge about the environment, whilst a lack of knowledge or lack of experience results in the complete opposite), the solution will remain unused.

    Training

    Last but not least, knowledge about the environment, its methodology or processes (sharing, communicating, expressing, collaborating, categorizing…), such as the technological side (the storage or basic document management concept, interface interaction for web content publishing or of other 2.0 applications).

    Therefore training employees is not just about explaining what a Corporate Social Network is about but also explaining the meaning of professional development from a 2.0 perspective and all of the tools that currently make up the spectrum of social digital applications.

    We will discuss these concepts further down the line.  But in the meantime, does your company value coordination, motivation and training?   Do you think there is any other aspect missing?  If so, don’t hesitate to share it.

     

     
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