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  • Raul Gonzalez Garcia 2:44 pm on March 6, 2013 Permalink | Reply
    Tags: leader 3.0, ,   

    How do five different leadership styles face a same situation? 

    Estimated reading time: 6 minutes

    Leadership

    Familiar with the 5 leadership styles and their characteristics? Want to know how to identify them and what are the pros and cons of each one?

    The Management of a company has sent a policy to its different local branches for middle managers and executives to communicate to their subordinates. They know that the new policy will be very unpopular, but there is no alternative, and it is expected that employees will show resistance from the outset.

    The managers not only have to communicate it to their subordinates, but they also have to ensure that it is met. To top it off, many of them don’t agree with the directive either. How do managers with different leadership styles face this situation? What are the pros and cons of each one?

    1) Autocratic leader. This type of leader gives orders or ensures compliance using incentives or sanctions. They threaten with their power if anyone questions what they say, and hence communicates the policy absolutely, leaving no room for argument. For that reason, employees associate the policy with them, despite it having being imposed from above.

    Pros: It works. The directive is met fast and effectively.

    Cons: It damages the relationship between the leader and their subordinates. It destroys trust and worsens motivation, communication and collaboration. It even affects the team’s performance. The policy is met, but paying a high price for it.

    2) Bureaucratic leader. This leader is completely focused on the rules. Like the autocratic leader, they will use sanctions to ensure compliance, but in a more indifferent and functional manner than the autocratic leader. They believe that it is obvious that rules are to be met, and for that reason, they expect everyone to comply with them. They limit themselves to applying the regulation.

    Pros: It also works and the policy is met. Furthermore, it is a leadership type that generates responsibility in some employees.

    Cons: They are leaders that tend to create rules for everything, employees can become saturated by rules they don’t understand and feel that in their workplace protocols are more important than people. It generates demotivation in the long term.

    3) Charismatic leader. They exercise a leadership style based on charisma in which they project their personality, generating such a level of following and influence among their subordinates that in their strongest version they can simply communicate the policy for it to be met automatically, without resistance.

    Pros: It is probably the leadership style that generates the least amount of conflict regarding the new policy in the short term.

    Cons: The charisma of the leader can be so strong that it rules out the other people in the team and their contributions. It creates dependence on the leader and makes them difficult to replace, generating many problems in accepting a new leader in the group if a necessary change is made. The leader has too much influence.

    4) Laissez-faire leader. In their positive version, they lead a mature, independent and committed team that works well individually, without requiring much interference from them. The members of the team understand that the policy escapes the leader’s scope of decision and assume it in a more or less tolerant way. On the negative side, the leader doesn’t interfere in the team due to a lack of leadership, and assumes that the collaboration will work by magic. They do not act as a leader although the team needs it and, in the case of the policy, they will feel uncomfortable having to ensure its compliance. It is probable that they will shut themselves away in their office and the relationship with their subordinates will be scarce and progressively deteriorate when the employees realize that their leader doesn’t interfere in the daily conflicts and problems, but does ensure the compliance of the new policy, as they have no other choice.

    Pros: In the positive case, it can be the most effective leadership. The leader knows how to delegate and the team manages themselves flexibly and autonomously.

    Cons: In the negative case, it is the most perjudicial as it means that unsolved conflicts and problems grow over time. It frustrates more involved employees, demotivates them and creates a poor working environment in which it is a case of “save yourselves”.

    5) Participative leader. They know how to ensure the policy is met without exercising their power or resorting to sanctions. Firstly, they use information empathically, trying to give employees as much information as possible. They explain the background behind the policy, where it comes from, and the reasons why it has been take. They also explain what their role is in ensuring it is met. They listen carefully to the opinions of their subordinates, and when they see that there is resistance, they ask for the reasons, leaving it clear that it is not in the team’s or the leader’s hands to change the policy, but listening with interest and curiosity, and not just asking for the sake of it. They show they understand the opinions of their subordinates, offering to communicate those opinions to the superiors, and above all, trying to reach agreement regarding the policy. They know how to keep a balance and show loyalty to their employer as well as respect to their subordinates. Their way of relating and communicating with the team generates trust in spite of the policy.

    Pros: They take advantage of a conflict to reinforce the relationship between the leader and the team, empowering employees and making them feel valued, and do not weaken motivation. It is one of the styles that generates the best collaboration environment for high performance.

    Cons: The participative style requires a lot of time for it to be effective, and due to the lack of a participative culture, it doesn’t generate participation spontaneously nor do many leaders know how to generate it in order to lead using agreement.

    In reality, these styles do not exist in a pure state, they are only models in which one aspect of leadership is emphasized over others. Each leader combines characteristics of the different styles to a greater or lesser degree, making up the unique and irrepetible leadership style of each person, which evolves over time with training, experience and practice.

     

     
  • Sandra Bravo Ivorra 8:00 am on April 12, 2012 Permalink | Reply
    Tags: , , leader 3.0, ,   

    Want to be a good leader? Listen, watch and dialog! 

    Estimated reading time: 4 minutes

    Boss, Head, Chief. (From fr. chef).

    • According to Merriman-Webster: the head of a body of persons or an organization.
    • According to urban legend: the source of all my troubles; the person who I can accuse of all my frustrations and work problems, as they will never understand me and will do everything to make my life impossible…

    An exaggeration? Who doesn’t have a friend who spits fire every time they talk about their boss? Well, is it justified? Probably not, not in all cases, and in most cases, I’m sure no party is free of blame, despite the worker perceiving them to be the epicenter of all problems and the manager having the on-going sensation that their subordinates ignore them. So what’s it all about then? Obviously, a communication problem.

    We should remind ourselves that being the boss doesn’t necessarily mean leadership and when someone takes on an executive role, they need to reinforce their communication skills more than ever

    Without communication, there is no leadership.

    If we are not capable of listening and understanding the needs of our workers, how can be expect them to see us as a role model to follow? If we don’t know our team, how can we guarantee an efficient distribution of tasks according to their skills and motivations? A good leader listens actively and learns by watching, conversing, empathizing with their workers and makes an effort to reward their performance and foster their skills. By acting this way, they have so much valuable information on their team that managing it and giving instructions becomes an easier task, much more natural than it appears. A motivated teams moves almost by itself, and a good leader will maintain that motivation and feed it constantly, giving clear indications and guiding the group to improve their performance.

    Where there is a will, there’s a way: it’s a rather cliché saying nowadays, but that doesn’t mean it’s not true. An executive with leadership skills will pay close attention to these two factors among their workers: will and ability. If an employee wants to do something but doesn’t know how, the company should give them ability through suitable training. If an employee wants and can do it, a good leader must reinforce that, thank them for their effort, look after them and pose them new challenges so that they feel valued and have new goals to fight for. Finally, if a worker can but doesn’t want to, they need to be motivated, and if their attitude persists, a coherent leader will ask them to leave the team so that they don’t de-motivate or intoxicate the rest of the members.

    A good internal communication, which is direct and sincere, aids the flow of information, knowledge and emotions. Employees feel valued and part of a project in which they are proud to offer the best of themselves. What’s more, if the person who leads them does it intelligently, promoting dialog between members and a personal approach, they won’t be seen as a dictator and will enjoy the trust of a team that believes in them and values and follows their instructions.

    There’s no leadership without communication! Try it out and see the results for yourself!

     

     
  • Jose Luis del Campo Villares 10:00 am on September 28, 2011 Permalink | Reply
    Tags: 3.0 leader, , leader 3.0, ,   

    What will a 3.0 leader be like? 

    Estimated reading time: 4 minutes

    This is an open question that is not easy to respond to as even the 2.0 leader profile has not yet been defined.

    What is apparent is that if the leader figure evolved from 1.0 to being 2.0, it is because the business also evolved in that direction.

    There are qualities that remained in a leader during the move toward social media: ability to delegate, to listen to different viewpoints, encourage teamwork, two-way communication…  All of these were present in a good 1.0 leader, are also present in a good 2.0 leader and will also be in a 3.0 leader.

    Why?  For one simple reason: the essence of a leader’s behaviour is always the same regardless of the environment in which they find themselves.  The only thing the environment does is make different tools available so an evolution of the leader figure takes place, but this has nothing to do with a transformation or change taking place if not a step forward in a continual process.

    You don’t think a good leader in the 1.0 world would be bad in the 2.0 or 3.0 world, do you?

    The qualities that determine if a superior is a good leader or not are independent from the tools and environment one may find themselves in, they do not change with the environment. It is another thing if the tools made available during this evolution period allow the leader to carry out his or her mission in a more efficient manner or indeed enhance their already strong skillset.  This does not however, imply the inverse: that a bad 1.0 leader can be a good 2.0 leader.  Tools help carry out tasks but if the leader does not already have the skills for it, it will be difficult for them to improve in any way, they could even end up revealing how bad a leader they are.

    We can confirm up to this point, that some of the characteristics a 3.0 leader will have are: good multi-directional communication skills, empathy, assertiveness… these will always be common qualities in any leader.

    Other characteristics will depend on the tools used in order to carry out the mission such as in the current evolution.  If the 1.0 leader had less means of communicating with their subordinates and listening to them, this is now in the past as now there are many means of facilitating feedback.  But if the leader was not up to the job in a 1.0 environment they will not be now either, however many tools they may have at hand.  It is likely that the 3.0 leader will have many more tools available in order to communicate with their team.

    Bearing all of this in mind, we come to one conclusion: it is difficult for us to know now for sure what the 3.0 leader will be like but we are clear about which skills and attitudes they must have.  The unknown area is a mystery that will move in the same direction as the 3.0 tools take at the time.

    Whoever is in charge of a team must first learn leadership and its meaning.  Very soon new tools will become available that will facilitate the role whilst respecting the attitudes and expected behaviour of a good leader.

     

     
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