Tagged: productivity Toggle Comment Threads | Keyboard Shortcuts

  • Marta Carrió 9:00 am on February 7, 2013 Permalink | Reply
    Tags: , , , , productivity,   

    Times of Crisis? Invest in your Internal Reputation 

    Estimated reading time: 4 minutes

    Nowadays companies are confronted by the impact of the interests and needs of different collectives and individuals. For this reason, it is important for organizations to measure and analyze these strengths and expectations in order to adjust them to their strategic goals.

    Generally speaking in reputation management, promoting a strong internal reputation is often forgotten in organizations, although it is a key issue for increasing sales, for example. So while many companies are focusing their efforts on the sales area, it has been proven that sales increase when employees’ positive perceptions are greater than that of customers. Similarly, promoting a favorable internal reputation helps to capture and retain talent, reduce costs associated with crisis management, improve efficiency in the organization, as well as collaboration, engagement, communication, loyalty, and to identify and resolve internal conflicts.

    In times like the present, if companies are trying to improve their reputation by regaining customers’ loyalty and trust, they would be better off by change their priorities.

    The biggest threat to a company’s reputation is not its competitors, rather a lack of identification, motivation, communication, collaboration and not leveraging skills and abilities found within the company. For this reason, most reputational crises found today on the social networks originate with the employees.

    This unfavorable misalignment at an internal level cannot avoided by merely performing surveys on the work atmosphere or different group dynamics, rather it requires actively identifying and analyzing the relationships and roles of the different collectives and individuals in the organization according to the dimensions of the entity’s internal reputation (employee satisfaction and commitment) in order to design a response plan that enables it to refocus employees’ perceptions and attitudes towards the company.

    Enterprise Social Networks, like Zyncro, can help contribute and apply an Internal Reputation Assessment process, communicate the importance of participation across the board, creating alignment and trust; inform the entire company of how the process is being implemented, its participants, phases and results; or act as a feedback platform, among other aspects.

    So given all this, what are you waiting for to sell more, reduce costs and become more efficient? If you want to know more about how to manage internal reputation in your company, download our free whitepaper that we wrote in collaboration with Zyncro: Internal Reputation Assessment.

    Marta Carrió is Doctor in Corporate Reputation (UPF). She is also partner of Plan, a consultancy specialized in corporate reputation measurement, analysis and management.


  • ZyncroBlog 9:00 am on August 2, 2012 Permalink | Reply
    Tags: , , , , , productivity   

    Zyncro interviews Alicia Pomares: we need to lose our fear of Enterprise Social Networks 

    Estimated reading time + video: 5 minutes

    On this occasion, we are happy to bring you an interview with Alicia Pomares, partner and director of Humannova, a HR consultancy firm that works to encourage innovation in companies and implement Enterprise Social Networks, managing the organizational transformation. This interview is different to the previous ones we have brought you as it represents the flip side of the coin: it’s not about a company with an innovative spirit that is evolving towards the 2.0 world recounting its experiences or opinions, rather it is about an organization that battles to infuse companies with that social spirit and implement 2.0 systems, such as Enterprise Social Networks, that make companies a more effective, collaborative and social workplace. We’ll leave you with Alicia:

    It’s been a pleasure, Alicia! Thanks for the interview and for continuing to battle to ensure companies leave behind their fear of losing control Goodbye fear, hello Enterprise Social Networks!! :-)


  • Joe Zyncro 9:00 am on June 15, 2012 Permalink | Reply
    Tags: efficiency, , , productivity,   

    Zyncro talks to Steve Ellis from Wells Fargo: The future is packed with opportunities 

    Estimated reading time + video: 6 minutes.

    Today we bring you an interview that we conducted a few weeks ago with Steve Ellis from Wells Fargo. Steve is an authority on innovation who has managed to create a single internal culture, looking after that passion for work and the business culture being transmitted to all members and customers of the company, using technology as a catalyst for innovation and defying the limits of collaboration, driving his organization to work together not only internally but with customers.

    Steve explains to us how the world moves very fast: 25 years ago no one knew what an email was, yet nowadays we cannot live without it. However, according to this innovation authority, maybe email’s day has peaked, and it’s time to use other ways of communication like enterprise social networks and do away with internal communication via email. We’ll leave you with his thoughts:

    Thanks, Steve! It was a real pleasure meeting you at intra.NET Reloaded in Berlin and seeing your passion for innovation, which of course we share at Zyncro!


  • Carlos del Pozo 9:38 am on April 26, 2012 Permalink | Reply
    Tags: , productivity, tasks   

    Zyncro Features: Tasks Section 

    Estimated reading time: 4 minutes

    What is the Tasks section?

    The Tasks section is a tab within Zyncro that lets users create and assign tasks to other members of the organization and to the users themselves.

    We’re going to give you a sneak peek at some of the features that we will be including in version 3.3 that will come out in a few weeks’ time. (Some, not all :-) )

    What options are there within the Tasks section?

    • The tasks can be sorted by creation date, identification number, or even by deadline on which the task must be completed. There is also an option to display filtered tasks, for example, display only completed tasks or only pending ones.
    • What’s more, you can display a list with the tasks created and the following information on each one: Identification number, creation date, type, person responsible, task completion deadline and task status. And finally, a description for the task, where the work group is also shown. If you click on the task, you can change all these options, and there’s an option to flag the task for follow-up in the next meeting.
    • The “Create Task” button, as its name suggests, lets you add new tasks to the current list. Below you’ll find the steps for creating a task:

    How do I create tasks?

    There are two ways to create a task:

    Creating tasks in Zyncro

    A) Create a task within a group (for this you need to have task manager permissions within that group)

    1. Click on My Zyncro Account > Files & Groups
    2. Select the group where you want to create the task.
    3. Go to the Tasks tab and click on the “Create task” button.
    4. Enter a title, a description, assign the person in charge, select the task type and, if necessary, the deadline and the status.
    5. You can also add a comment that will be posted on the group’s wall together with the task creation event.
    6. To finish, click on “Save and create another task” to continue creating tasks, or “Save and close” to end task creation.

    B) Create a task directly in My Zyncro Account > Tasks; the difference is that with this option you need to add the group in which you want to create the task.

    Tasks tab within groups

    Within each group, there is a Tasks tab. Here you will find all the tasks associated with the group and its members. Users with task manager permissions can change the tasks from the same page by clicking on one of the tasks shown in the list.

    Create, manage and assign tasks to members in your organization from Zyncro!


  • Juan Manuel Rodríguez 10:30 am on February 6, 2012 Permalink | Reply
    Tags: , , , productivity,   

    Time, the last frontier 

    Estimated reading time: 5 minutes

    Time for Success

    First of all, let me introduce myself: I’m Juan Manuel Rodríguez. As of today, I’m part of the team of contributors in Zyncro who help spread the idea of what enterprise social networks are and how they can help us be more productive.

    The greatest challenge in this crisis is going farther with the same… or even with less. The unquestionable challenge is efficiency. It can be interpreted in every imaginable way: reducing the costs in raw materials, personnel, infrastructure, etc. but we always come across a barrier, a structural obstacle that is difficult to overcome.

    Only by improving efficiency in our team and in our information management can we cross that last frontier and continue to be competitive. Because, if we don’t, our competition will get there before us. This is the prime reason behind the explosion of tools like Zyncro, which aim to notably improve efficiency.

    “Time is the last frontier. Information overload results in time starvation. Technology lets us consume the information we receive with increasing efficiency.”
    (Alfons Cornella, in Update7 in Infonomía, November 2011)

    A few examples we can all identify with:

    Email abuse

    How many times have we silently sweared at those chain emails with 15 or 20 people in copy that don’t say anything important or urgent but constantly interrupt us? Or who has mailed a report to everyone for fear that the document will sit on the intranet without anyone knowing it exists? Email abuse in recent years has led many companies to declare Fridays as “email-free days”, for example, achieving notably improved results! It gives us food for thought, doesn’t it?

    Improductive meetings

    When it comes down to it, we all know that many follow-up meetings are a complete waste of time. Most of the time they cover things that could have been transmitted much sooner, in real time. We could have saved the valuable time of all those gathered there to do essentially nothing. Leave those face-to-face meetings for quick decision-making and not for communicating something that should be already known before you walk through the door.

    The key idea, the common factor in these examples and the great many more that we could give, is the challenge to assign the appropriate time and means for each type of information and interaction. If something is really important, pick up the phone and call. Or use instant messaging. For the rest of the information to flow with the appropriate priority (i.e. so that the team communicates efficiently), we need tools that enable us to readjust that balance between importance, the means for storing it and the time when we can be interrupted.

    Can you imagine a day where you’re only disturbed with really essential interruptions?
    Having all the information you need updated and sorted, available for when you decide to check it?

    This means creating a range of communication intervals, beyond the limited number we’re used to: email, telephone, chat, intranet and face-to-face meetings. If social networks outside the company’s walls have enabled those “grey” intervals, between the “white” of our friends who we talk to almost every day by telephone and the “black” of those who we don’t have time to even send an email every few months, a change in paradigm similar to that is occurring in companies for managing information.

    The enterprise social network Zyncro has been designed to achieve that rebalance, using an environment similar to that which users are familiar with for personal use, such as Facebook or Twittter, but that has been fully integrated and adapted to the needs and goals of the business environment. What’s more, these tools encourage all members of the team to participate in ways unknown until now and enables us to discover talent and intra-entrepreneurs who we may already have in our team… without even knowing it! But we’ll talk more about that in the next post! 😉


  • josep vilajoana 1:12 pm on January 9, 2012 Permalink | Reply
    Tags: , , , , , productivity,   

    Enterprise Social Networks: crazes, trends and needs 

    Estimated reading time: 4 minutes

    Editor’s note: Josep Vilajoana Celaya is Dean of the Col·legi Oficial de Psicòlegs de Catalunya (Official College of Psychologists of Catalonia), an institution that has just implemented its own enterprise social network. He has been kind enough to write this post for our ZyncroBlog. Thanks, Josep, for your contribution!

    We follow trends and at the same time, we treat them with certain distain, dubbing them as “simply a craze”. Generally speaking, companies are late in joining the trends. However, any company that gets in on the bottom floor and is one of the first to sign up for what later becomes a major trend possesses a major source of differentiation, something that many others struggle tool and nail to achieve.

    Enterprise social networks seemed to be a craze at first, but now we can see that they are here to stay and companies are starting to consider incorporating them in their internal management systems. Statistics seem to indicate that up until now, only major corporations were experimenting with the idea. But what can we learn from them? Well, the usual idea: anything that addresses a real need has greater possibilities of lasting over time, at least until a new innovation covers that need or the market evolves, making that need vanish.

    Possibly, due to needs, the environment that we now call “Social Networks” will be reorganized shortly. Now tools have been merged, with purposes as different as those sought with walls, microblogging, blogs, wikis, and even instant messaging, chats, video conferences, that undoubtedly were not created as networks initially, but that help to improve relationships.

    One of the key points for the success of an enterprise social network lies in having tools that focus on a specific goal, an aim that should be measurable and aligned with the organization’s objectives and strategies.

    There’s much debate regarding the importance of anonymity when this should equally respond to the characteristics of use made of the networks. In some cases, anonymity may be necessary. However, on the other hand, if the purpose is to generate innovative ideas, more than likely in most of these cases, such anonymity is an obstacle and those that use enterprise social networks for this purpose would prefer that the whole organization, even those beyond its walls, knew who the author of the idea is.

    At Col·legi Oficial de Psicòlegs de Catalunya, we’ve made a firm committment to combining ideas, and encouraging innovation and relationships through our enterprise social network. There, different sections of our association can discover the evolution in Society’s needs in real time, suggest solutions, investigate and innovate together and of course, communicate the results of their work to the rest of the community. In short, an enterprise social network is a space for relationships, leading to promote knowledge transfer.

    Now more than ever, sharing what you know is key to quickly adapting to changes.


  • Nuno Bernardes 10:55 am on November 15, 2011 Permalink | Reply
    Tags: , , , , productivity   

    Physical Zyncrocize 

    Estimated reading time: 5 minutes

    The Ailment

    It is often said that “when the US sneezes, Europe gets a cold”. Given the current state of things, the saying rings truer than ever. The sneezing from the US NINJA crisis has developed into a full-blown cold in Europe and in many cases, the diagnostic already points to the flu or a nasty pneumonia.

    Yet in this age of globalization, the risk of catching something from the rest is high and this sickness is no longer exclusive to European companies. This flu is already an epidemic and there are many sick companies around the world!

    The Diagnosis

    After many scans and blood tests (company audits), the diagnosis is clear: the crisis and poor organizational habits through the years have confined many companies to their beds. The speech given by the (business) healthcare experts is invariably the same: take an antibiotic for the crisis, but above all, you need to change your work habits.

    I’m not going to tell you what medicine we need take to cure this crisis (I mean, flu), because I’m not a physician. But what I would like to highlight are the healthy habits that companies need to adopt to make their life expectancy higher than the average (or at least, the average).

    The Prevention

    Organizations need to improve productivity to be bigger, stronger and more resistant (to hold out against future “colds”). The world has changed. In his book Knowledge Worker Productivity, Peter F. Drucker gave some tips on the path to follow faced with this new reality , highlighting that the basic resource of today’s society is knowledge and that:

    “knowledge management is an organizational strategy designed to leverage employee knowledge and experience to increase business productivity.”

    This challenge to changeg habits in order to increase productivity will not be possible without focusing on people and their relationships, where collaboration is the key. In short, companies need “physical exercise”, or in other words, to collaborate regularly to improve their immune system.

    At Zyncro, we’re not physicians or pharmacists, but we’ve developed a tool that companies can use to put this healthy habit of collaborating into practice and hence, become more productive.

    Some of our customers see Zyncro as their “sneakers” for running, others as a “racket” for playing squash or a “bicycle” for pedalling… Zyncro doesn’t impose a particular way of use (the tool is flexible), but we do know that companies that use it regularly to work out (collaborate) and this enables them to becomes stronger, to be prepared for any sickness (crisis) that may come and finally, win competitions.

    Crises are opportunities for taking a step back and reevaluating our progress, making changes. Many organizations know they need to improve productivity, but the question is how. Well, the answer is simple: by working out (collaborating) every day. Zyncro provides them with the tool, but it takes the organization to make that step towards change. What about you? Have you signed up for physical zyncrocize?

    Note: Physical zyncrosize is recommended by the best physicians around the world.


  • Carlos del Pozo 10:57 am on November 10, 2011 Permalink | Reply
    Tags: , , , , , , , productivity,   

    How do I upload files to Zyncro? Document Management on the Cloud 2.0 

    Estimated reading time: 6 minutes

    As an Enterprise Social Network, Zyncro contains a file management system, enabling you to save any documents you need in your work groups and:

    1. share corporate information
    2. manage internal knowledge better
    3. access corporate documents from anywhere and from any device

    So the goal of this post is to answer the common question: How do I actually upload documents to Zyncro?

    Over the course of this post, we will show you 4 different ways of upload your files on Zyncro according to two factors:

    • The source and file type
    • The method used to upload

    Choose whichever way suits you best!

    Uploading files to Zyncro individually

    For this first option, we suggest you create an Internal Training group in your Zyncro and upload a document on using Enterprise Social Networks there. Haven’t got one? Well, here’s your chance to download our Best Practices in Enterprise Social Networking from http://www.zyncro.com/en/manual! :-)

    Once the PDF file has been saved on your computer…

    1. Go to http://my.zyncro.com and enter your username and password.
    2. Go to the Files and Groups section > Internal Training (REMEMBER: If you still haven’t created this group, click Create new group and invite as many contacts in your organization as you want).
    3. In the Internal Training group, go to the Files tab and click Add files.
    4. The Upload files window will allow you to select the file from your computer’s hard drive (Choose file button). Go to the folder where you have saved the document and click Open.
    5. The file will be uploaded and will appear in the list of files for the group.

    Uploading files using the advanced mode

    If you want to upload a group of files instead of just one and/or select them from different locations, you can do this using the “Advanced mode: upload several files” by marking the checkbox that appears in the Upload files window.

    1. Go to http://my.zyncro.com and enter your username and password.
    2. Go to the Files and Groups section > Internal Training (REMEMBER: If you still haven’t created it, click Create new group and invite as many contacts in your organization as you want).
    3. In the Internal Training group, go to the Files tab and click Add files.
    4. Here, instead of clicking Choose file, mark the Advanced mode: upload several files checkbox at the bottom of the window. IMPORTANT: The first time you activate this option, it will ask you to activate several components (Java applets). You need to accept the activation of these elements in your browser in order to upload files in this way.
    5. The window will change automatically and bring you to another window where you can see 3 sections: (1) on the left, you’ll see the structure of folders on your computer, (2) at the top, you’ll see the contents of the folder selected on the left, and (3), at the bottom, this is where you should drag the folders (from the top section) you want to upload to Zyncro to.
    6. Once you have dragged and dropped all the files in the bottom section, click on the circle icon with the green arrow and uploading will start immediately. In the same window, you can follow the files upload progress (both as a % uploaded and the remaining time). When it’s finished, you’ll see a list of the files that have been uploaded to Zyncro.

    Uploading folders using the zyncronizer

    Finally, you can also upload files to Zyncro using the zyncronizer, the tool that can be used to create groups or upload files and folders Zyncro directly from your computer and vice-versa, allowing you to download whatever you have in your Zyncro, creating folders and copies of the files on your computer.

    We recommend you use this option for all those files and folders that you work frequently on.

    1. You need to download the Zyncronizer from http://www.zyncro.com/en/download first.
    2. Open the Zyncronizer on your computer, enter your username and password for accessing Zyncro.
    3. Go to the folder on your computer that you want to upload to Zyncro, right-click on the folder and select the “Create group in Zyncro” option.
    4. This way, a new group will be created with the contents of the folder that you have “zyncronized”.

    For more information on how the zyncronizer works, check out older posts on our blog.

    Uploading files via email

    Finally, remember that, in the same way you can answer messages posted on your wall or your groups just by replying to the email notifying you of new posts in your Zyncro or post new messages in your group by sending a new email to the email address that appears to the right, you can attach a file to upload the group directly. It’s as simple as that!


  • Joan Alvares 9:54 am on October 13, 2011 Permalink | Reply
    Tags: applications, productivity,   

    9 applications for a more productive company 

    Estimated reading time: 5 minutes

    Outsource, outsource, outsource.  Subcontracting has been one of the most frequent orders of the modern economy: stop doing what others can do for you in a cheaper or faster manner.  The peak of digital culture however, is bringing about applications that allow the businessperson take on some of those key processes once more, via the cloud and in realtime.  In some cases it is recommendable to internalise some of those outsourced processes, in other cases these applications provide a more closely controlled approach to the process.

    I have selected 9 applications that I think should be included in any businessperson’s ‘balanced scorecard’.


    Applications for a more productive company

    • Google Adwords: Imagine a salesperson working for you 24 hours a day but only receiving results oriented remuneration.  This is Adwords: the possibility of controlling your salesforce in a continual and segmented manner. An omnipresent salesperson with proven value for money in real time via detailed reports so that you may optimize work daily.  Combined with other Google functions such as Trends; in order to know what the user searches for and how, the potential of Adwords is seen at its maximum capacity.
    • Linkedin: If Adwords can replace a whole sales department, Linkedin is the most comparable to a public relations department.  The biggest professional network in the world allows you to have a first point of contact with key people in your sector or enables you to explore your contacts’ contacts.  You can be sure of one thing if you are the owner of your company, you will not find anybody that will do this job better than yourself.
    • Prezi:  A few months ago I learned about a group of Swiss citizens that are fighting for the abolition of Powerpoint.  Their mission is brought about by a fact that is so obvious that it has gone un-noticed; a ppt is so tedious to observe and a bore to prepare.  You will be able to create enjoyable and interactive presentations with Prezi using a simple and intuitive interface.
    • Getting Things Done:  For most businesspeople and top executives, an assistant provides key support when it comes to daily diary management.  There is however, a task that cannot be delegated to anybody else: the following up on objectives.  Applications like ‘Getting Things Done’ which is available in many versions, reminds you of what you need to do today in order to achieve those the objectives you have set for the following day.  Offering more than an assistant, it would be more like having a personal coach.
    • Evernote: Imagine that you could attach an external memory to your brain, or be able to increase its procedural capacity.  Evernote allows for the accumulation of huge amounts of information (from webpages to photographs or an idea written on a sticky note) in a synchronized manner and from any device connected to the Internet.  In addition, it recognises text on photographs and indexes it.
    • Hootsuite:  In this social network era, community management has become a ‘must’ for any business concerned about its online reputation.  A key tool for integrated management for these networks is Hootsuite.  It not only offers a quick overview but it allows the content publishing to be programmed as well as being able to extract combined statistics.
    • Zyncro:  The term ‘Intranet’ sounds more archaic as time goes by but up until a few years ago, large companies were still implementing costly ad-hoc systems in order to share heavy files or to have a secure internal communication system between all employees.  Today, Corporate Social Networks such as Zyncro cover these needs straight from the cloud, which can be considered as added value as this internal network can be accessed from any remote device.
    • Basecamp:  For shared project management that involves different people within the organisation, Basecamp is a good project management system.  It allows you to assign tasks to each member of the team and have a global vision of all phases of the project thus avoiding coordination problems or duplicated work.
    • Harvest:  Sending a proposal should be fast and simple.  Harvest forces Excel to ‘retire’ when it comes to preparing proposals, via a convenient online template that is editable from any computer, tablet or smartphone.  It also incorporates functions such as online proposal approval, automatic invoice generation or tracking of hours worked for each of the people involved.


  • Patricia Fernandez Carrelo 10:40 am on July 15, 2011 Permalink | Reply
    Tags: , , , , productivity,   

    How to organize your time using an Enterprise Social Network 

    Estimated reading time: 3 minutes

    This post has been motivation to read the article “Allocating Your Time As The Online Community Grows”  (thank you yo @marcribo for sharing it!).

    When it comes to organising your time during your working day, the GTD method is ideal: All tasks should be…

    • Compiled
    • Processed
    • Organised
    • Reviewed
    • Executed

    It is a good method for organising our daily to dos as well as our time.

    Within an organisation, this process should not only consider the time needed for completing each task but also the time spent writing up and sharing the acquired knowledge on our corporate network.

    (Let us remember that although it may seem like an unnecessary time spent, later on it may become time saved. And if not, see: The ROI on Corporate Social Networksk).

    When to communicate

    The best moment to make the generated knowledge official is upon completion of it. Or if it is a task that requires interaction from third parties, during the execution of the activity itself.

    Of course for information relating to timings, calendar or meetings, communication should take place prior to the activity.

    Time required to communicate

    On the other hand, the time required by some information management activities do not solely depend on the type of content but also on the number of members making up the community that the information is being shared with.

    The time set for formalising, writing up and sharing the tasks, activities or knowledge (content) is not directly related with the number of members. This task will require the same amount of time from each individual whether there are 5 members or 5,000 in the organisation.

    Nevertheless, the time employed in the reading of information, interaction or human relationships with the rest of the community, or complete structural knowledge (technological, human…) of the company amongst others, will increase as the number of employees in the company increases.

    How to organise oneself

    For all of the above, it is important to structure the work groups well in terms of the distribution of “followers” and “followed” within each organisation and also employ clear criteria about relevant information when it comes to sharing and receiving.

    At Zyncro we have always believed that the key to success lies within the correct dynamization of the community and even edition of good practice manuals so that the right criteria is always considered and with this as the objective, technology is put to the method’s service.

    We will continue to analyze case studies and make ourselves participants within them so that we can learn something new and become slightly more organised everyday.

    Zyncro and well organised time and tasks are key to the improvement of productivity.

compose new post
next post/next comment
previous post/previous comment
show/hide comments
go to top
go to login
show/hide help
shift + esc