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  • Agustín Bosso 9:00 am on March 26, 2014 Permalink | Reply
    Tags: biycloud, , social business intelligence, ,   

    Improve your organisation’s decision-making with a smart data analysis system brought to you by Zyncro and BiyCloud 

    Estimated reading time: 6 minutes

    Despite the vast volumes of data that organisations have, few are yet able to extract knowledge from this information. This creates the need for advanced business intelligence tools that will let them capitalise on the power of their data when taking decisions.

    That’s why we’ve been working to integrate with BiyCloud Social Smart technology. If you want to find out what it’s all about and how it works, keep reading and we’ll tell you 😉

    BiyCloud Social Smart: A flexible, adaptable and mobile social dashboard

    By integrating BiyCloud Social Smart technology (based on QlikView technology) into Zyncro you can analyse the key indicators of social interactions occurring within an Enterprise Social Network and transform them into knowledge your company can use. 

    You’ll find out who the most active people are, who brings content to the network, what type of information is the most significant, how your employees relate to each other, what they talk about and which departments and groups record the highest level of activity.

    Key benefits of BiyCloud Social Smart:

    1. Adaptability: This integration provides companies with a flexible dashboard that users can configure, customise and adapt to their specific analytical needs, without having to constantly depend on the IT department.
    2. Multi-organisational: You can look up the figures of more than one organisation at the same time, viewing all their data from a single site, so that your comparisons and analyses are more comprehensive.
    3. Mobility: In addition, all the data are accessible from any mobile device.

    (More …)

  • Agustín Bosso 7:00 am on June 27, 2013 Permalink | Reply
    Tags: , DatKnoSys, , , , , , social business intelligence, social dashboard, social intelligence, ,   

    DatKnoSys, a business intelligence system for your Enterprise Social Network 

    Estimated reading time: 6 minutes

    Each day more than 2.5 quintillion bytes of information are generated globally. Millions of those belong to your company. Have you ever though about what to do with all that information? With the Zyncro and DatKnoSys integration, you can analyze all that data and transform them into relevant knowledge for your organization.

    DatKnoSys analyzes the content generated within your Enterprise Social Network to convert it into knowledge for your company. With this integration, you can analyze data and generate reports to optimize its use, maximize the knowledge available in your organization, and make decisions based on solid figures and analysis.

    DatKnoSys is a business intelligence system that offers business solutions focused on data mining to obtain maximum knowledge about customers, marketing actions, or web positioning, among others. DatKnoSys has a specialized solution for analyzing 2.0 data in social networks DKS SocialSmart Inside, which now evolves towards analyzing Enterprise Social Networks thanks to its integration with Zyncro.

    With the Zyncro and DatKnoSys integration, you can assess what use each member of the organization makes of the Enterprise Social Network, who is the most active and who is an influencer, check out what interactions are made between people and departments, or view the topics discussed in the different groups.

    A snapshot of your Enterprise Social Network in your main dashboard.

    If you integrate Zyncro with DatKnoSys, you can see a clear snapshot of your Enterprise Social Network by simply accessing the application’s main dashboard. At a glance, you’ll have access to usage data from the last 30 days, such as:

    • Messages sent
    • Conversations started
    • Number of users
    • Active users
    • Uploaded files
    • Devices connected

    What’s more, there are several rankings of the users in your network, organized according to their level of activity, knowledge, and leadership, together with a bar that shows the general usage of your Enterprise Social Network.

    Data down to the tiniest detail

    The Zyncro integration with DatKnoSys offers in-depth details for analyzing your company’s data. Apart from the main dashboard, DKS SocialSmart provides detailed figures for different categories, such as:

    • Groups: analyze which groups have the most users and which groups are most active sharing messages, files or comments.
    • Users: get a general overview or a group-by-group view of which users in your network are most active sharing information, likes on messages, and which users have the greatest number of followers.
    • Messages: see an evolution of the messages and conversations in your Enterprise Social Network, extracting conclusions on which contents are the most interesting or that generate the greatest number of interactions.
    • Files: evaluate what type of files are created and shared, which ones are downloaded most, and which users create the most documents.

    How does this integration help you? Benefits

    When you get this business intelligence system to exploit the business data of Zyncro, you can benefit from:

    • Greater level of knowledge about relevant contributions generated by the people in the organization.
    • Detailed analysis of the contents shared, with the option to find topics of interest among users, problems, conflicts or key aspects of the organization that you wouldn’t have been able to detect otherwise.
    • Better knowledge of user behavior regarding access from mobile devices, providing interesting data for determining the mobility strategy the company needs to follow.
    • Detailed information on the access and sharing of documents, to determine in which areas or files the most relevant information of the company is found according to work groups, departments or employees.
    • Detection of natural leaders within the organization who can help you achieve the company’s strategic goals where necessary, providing support in the rolling out of new campaigns or reinforcing existing values.

    This presentation video shows you how this integration works, so you can view data and statistics on Zyncro use in your organization.

    If you want to start using DatKnoSys in your company, analyze all that data and transform them into relevant knowledge for your organization, contact our sales team sales (@) zyncro.com.

  • Xavi Gracia 11:30 am on April 7, 2011 Permalink | Reply
    Tags: , , , social business intelligence, ,   

    Knowledge 2.0: A company’s greatest asset 

    Estimated reading time: 5 minutes

    We all agree that the greatest asset a company can have nowadays, is its collaborators and their knowledge. It is very difficult for a company to differentiate itself by its product, price… what really sets things apart is the service.

    There are many companies that do practically the same thing in a given sector: some make a profit whilst others lose money… What differentiates them is the way they do things.

    In a world gone global, productivity is key and if we are incapable of sharing knowledge, our productivity cannot improve.

    We are experiencing a work climate in which dismissal and people leaving the company within 5 minutes is rife (in most cases, they cannot even access their computers)… and without warning…  But has the organization gained all of the knowledge from that collaborator that has been “invited to be happier elsewhere”? The answer is NO.  What does it cost a company who has not been capable of capitalizing on its greatest asset (knowledge) from that collaborator?

    How many CRMs are at only 50% of their potential whilst sales reps collect business cards in their desk drawers? When they leave a company, those business cards leave with them, their notes, information known only to that person and that has not been previously shared.  The sales rep’s perspective is that they are ‘their clients’ but in reality, they belong to the company.  It is the company’s mistake to have been incapable of capitalizing on those relationships and contacts.

    The majority of companies have a transactional ERP (Enterprise Resource Planning) system, or a CRM (Customer Relationship Management) and in the best of cases, a BI (Business Intelligence) system.  The question is if the majority of companies could implement these types of corporate systems, why would some obtain a competitive advantage and not others? Clearly it is in the use given to this type of Information system.   I think we all get the idea up to this point but what is key?

    Without a doubt, the key lies within the sharing of the knowledge, the establishment of synergies, economies of scale, being customer oriented from all departments and areas of the company, to have a clear idea of process and endless key concepts that we all know and share but in most cases, only go as far as being good intentions.  Today we have the opportunity to truly share the knowledge. The only thing we need to do is when we consider any business project in whatever area it may be, we think about capitalising on it from beginning to end.

    My recommendation is the implementation of an enterprise social network that will allow us to obtain the maximum performance from our greatest asset.  Knowledge.

    Let’s start working towards truly becoming an enterprise 2.0!

    To summarize:

    1. Knowledge is the greatest asset of a company.
    2. Sharing it improves productivity.
    3. The way in which things are done is the real differentiating factor.
    4. It is the responsibility of the company to capitalise on and make most use of the knowledge held by its collaborators.
    5. Sharing adds up.
    6. Not sharing does the opposite.
  • Lluis Font 11:00 am on March 21, 2011 Permalink | Reply
    Tags: , , social business intelligence, , ,   

    Vote Social 

    Estimated reading time: 3 minutes

    Despite what the title appears to say, I am not going to embark a communist revolution. Though perhaps, the revolution that we are about to live will have many adept players.

    The revolution that is just around the corner in the business world is social.  And when I say “social”, I am talking about social networksIn less than 5 years, all companies will have some kind of social network.

    Various confluent factors support this:

    • More than 500 thousand people worldwide make use of these networks outside the workplace.
    • The new Generation Y that is occupying employment positions do not use email as their main form of digital communication like the previous Generation X.  The new generation bases their digital communication on FacebookTwitter and instant messaging.
    • The “de-gendering” of technology.  The successful products are those that are easy to use and that most resemble the way we behave as human beings.  Enterprise social networks are the equivalent of the touch screen of a smartphone.  Similar to the way we like to change the background image of our mobile, or the way we turn the pages of a book, as human beings we like to talk, share and explain what we are doing to others. This is our natural way of collaborating.  It is not simply copying a file into a directory.  Behind that file, you will see there is always a story to tell.
    • Finally, the term adopted a few years ago by Alfons Cornella, now also used in car advertisements, we suffer from infoxication particularly via email.  Thanks to corporate social networks we can send messages more productively, avoiding the interruptions generator that is our email.  And of course, without using any blind copy.

    Socialization is going to be everywhere.  Just a few examples to follow:

    • Social Business Intelligence (idea conceived by Jaume Joan of APESOFT): Management reports are always reviewed with commentary which generates an extremely long string of emails.  Contrary to this, I can share easily with whomever I choose in my social network and make comments via microblogging.
    • Social CRM: the creation of a collaboration proposal in a collaborative manner with a client raises the probability that we will win the account by 40 points.  Imagine the possibility of being able to upload the first draft of an offer on a social network (private of course) and that the different client contacts start making their comments on it, to be able to produce a second version, much more in line with the client requirements and continuing in this way until achieving an offer so good that the client can only say “YES”.
    • Social ERP: it would be good if the sales team knew when clients have paid their invoices or when the marketing team will launch a fantastic TV advert, or that the purchasing department receive an automatic notification when a department has run out of stock… and a lot more information that these days stays within the department walls of a company.

    And of course the Social intranet: current intranets generally only go in one direction, someone posts something and the rest if at all, read it.  OK then, imagine that you could share files, work, offers, ideas and be able to comment upon them like on Facebook and in addition, you could have access to all of the things that gradually get stored on your intranet: holiday request, meeting room reservations, attendance register.

    In a nutshell, since ZyncroApps arrived, all of this has become possible with Zyncro.

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