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  • Matthieu Pinauldt 9:00 am on June 11, 2013 Permalink | Reply
    Tags: , , , , , , , , social intranet,   

    [Whitepaper] Why implement an Enterprise Social Network? 

    Estimated reading time: 4 minutes

    Do you think that your company is fine as is and doesn’t need a change in communications and employee collaboration yet? You’ve heard of Enterprise Social Networks, but still haven’t got a clear idea of the benefits they could bring to your company?

    We’d like to present this whitepaper in which we unveil 10 reasons why you should implement an Enterprise Social Network to encourage collaboration, communication and productivity and performance in your company.

    When you finish reading it, your only question will be how do I start to roll out an Enterprise Social Network in my organization. Don’t worry, we’ve got that covered! We have another whitepaper in which we explain how to convince top management in your company and take those first important steps.

    Download the manual and discover 10 great reasons why you should implement an Enterprise Social Network.

    Enterprise Social Networks are now part of the leading tools integrated by businesses. Deloitte predicts that by the end of 2013 90% of the Fortune 500 companies will have implemented and Enterprise Social Network.

    We know that the road towards the Enterprise 2.0 involves a change both in culture and processes, and that’s not always easy. Our mission is to help organizations take that step and achieve their maximum potential through the use of social technology applied in business environments.

    In this document you’ll find 10 great reasons why to implement an Enterprise Social Network in your organization.

    1. It will help you align your company’s culture
    2. It improves your processes
    3. It favors the exchange of knowledge and skills
    4. It optimizes knowledge management
    5. It motivates teams
    6. It encourages innovation
    7. It brings you closer to your employees
    8. It enhances mobility
    9. It can be connected to the other tools used in your company and can structure the flow of information in a single activity feed
    10. It increases profitability

    Download the whitepaper and discover the benefits of becoming a social enterprise.

    After reading it, if you need help in implementing your project, contact us and we will help you ensure that it is a complete success. Write to us at sales (@) zyncro.com.

    Matthieu Pinauldt (@mattpinauldt) is Regional Marketing Manager at Zyncro. After several experiences in major enterprises and becoming a business owner, he joined the Zyncro team to help develop the brand internationally. He specializes in innovation and holds a Master’s degree in Technology and Innovation Management from the Université Paris Dauphine, in conjunction with ENS Cachan and Mines Paritech.

  • Sonia Ruiz 9:00 am on March 22, 2013 Permalink | Reply
    Tags: , , , , , , , social intranet,   

    [Whitepaper] Keys to convincing your director to implement an enterprise social network 

    Estimated reading time: 3 minutes

    You know all the benefits of implementing an Enterprise Social Network in your company…

    but you’re not sure how to convince your boss?

    Well, you’re in luck! Because today we are delighted to present the collaborative whitepaper by PrideCom and Zyncro with the key arguments for convincing management to incorporate an enterprise social network.

    This methodology is the first in a full series of reports that we will present over the coming months from Zyncro, your Enterprise Social Network, and PrideCom, the first Internal Communication 2.0 agency in Spain and one of the pioneers worldwide.

    In this whitepaper, you will find:

    1. Tips for approaching the internal sale phase of the project, with a special focus on how to argument the strategic objectives and benefits that it will bring the organization
    2. An exhaustive TO-DO list so nothing is left out
    3. A list of the myths that you will have to face, as well as their counter-arguments so that you leave no room for doubt.

    If you follow the steps we give you, we’re sure your boss will end up saying: When do we start?

    Download the whitepaper and become one of the first to get the best tool for selling a social project internally: Zyncro & PrideCom Thinking about implementing an enterprise social network, but not sure how to convince your boss?

    If after reading it you think you need some support in building arguments adapted to your organization, don’t hesitate to contact us and we will help you to make your internal sale a success. Write to us at: fans (@) pridecom.es and we will look at your case in more detail.

    Thanks to Zyncro’s experience with its customers and PrideCom’s expertise in cultural transformation, we will publish the essential methodological guidelines to make implementation of your Enterprise Social Network a complete success.

    Start by downloading the whitepaper and continue by putting your ideas into practice. You’ll soon see the results :-)

    “Social attitude has an impact on your income statement”. So we need to present the impact that a digitalization project can have on business to management if we want them to buy in. This way, if you are thinking about embarking on a digital transformation initiative in your company, this whitepaper is perfect for you. It contains practical advice to approach the influence phase with management, an exhaustive TO-DO list so that nothing is left out, and a list of myths that we usually find in companies that will help you to structure your own arguments for internal sale.

    With this document, you will save the first stage in adopting a social project… and in a second stage you’ll have the challenge of converting your boss into a SuperCo leader, but more about that in another episode.

    What are you waiting for? Click here to download the whitepaper: Thinking about implementing an enterprise social network, but not sure how to convince your boss?

    Sonia Ruiz Moreno (@soniaruizmoreno) has more than 12 years’ experience in Corporate Communication in multinational environments. She is founder of PrideCom, the first Internal Communication 2.0 agency. Master’s in Corporate Communication from the Université de Lille III in France, degree in Journalism from the Universidad Complutense de Madrid, and member of the Internal Communication Board of DIRCOM. Speaker and lecturer at several business schools on Internal Communication 2.0


  • Eirene Ramos 9:00 am on May 15, 2012 Permalink | Reply
    Tags: , , , , social intranet   

    Towards Social Intranets and Enterprise Social Networks: Advanced Intranets & Portals 2012 

    Estimated reading time: 3 minutes

    On May 31 and June 1, Amsterdam will host the third annual congress on intranets: Advanced Intranets & Portals 2012. At a time where the disappearance of the intranet as we know it is being questioned, where Forrester studies indicate that 50% of companies will invest in social business in 2012, intranets need to evolve to become faster, more intelligent, more sophisticated and above all, more social in order to stay in touch with the changing needs and habits of companies and their employees.

    With this premise, Zyncro will be present and participate in Advanced Intranets & Portals 2012 on May 31: our CEO, Lluís Font, will present the enterprise social network, focusing on its main characteristics and components, benefits and solutions: Corporate Activity Stream, document management, workflow 2.0, integration with external social media applications, etc. Furthermore, he will illustrate the ROI of Enterprise Social Networks and some Zyncro success stories.

    What is Advanced Intranets & Portals 2012?

    This event is designed to give an exclusive insight from leading practitioners who have extensive credentials in creating, using and implementing intranets, and who share their knowledge and experience on the key trends in this field for 2012: from social intranets, enterprise social networks, and the increase in use of smartphones, to brainstorming, personalization and knowledge management within companies. In short, all the key issues affecting intranet professionals will be discussed during the intensive and interactive 2-day conference.

    Where and when is it happening?

    Advanced & Intranet Portals 2012 will take place on May 31 and June 1 at Mövenpick Hotel Amsterdam City Centre, Amsterdam.

    Who is it aimed at?

    Mainly at executives and middle management who are interested in discovering the current intranet trends, sharing their opinions and solving their doubts with the best professionals in the sector, as well as being a meeting point for networking.

    What will be discussed?

    Participating in this congress means sharing issues like:

    Overcoming organizational, cultural and operational barriers to transform your intranet into a more social tool.

    Successfully implementing a mobile intranet, creating added value, capturing the attention of those customers traditionally beyond your reach.

    • Creating an in-house platform for generating and managing ideas and fostering collaboration and creativity among employees.

    • Providing a user-centric experience to maximize participation and ensure success.

    For more information, you can download program for Advanced & Intranet Portals 2012.

    Does your company use an intranet? Do you find you have one but your employees don’t use it? Feel like the moment has come for that tool to evolve towards a more social one? Download the registration form and exchange ideas on the evolution of the intranet with Zyncro and other world experts! See you in Amsterdam :)

  • Patricia Fernandez Carrelo 9:13 am on March 12, 2012 Permalink | Reply
    Tags: , , , , social intranet   

    The new integrated Zyncro, the social tool for your organization 

    Estimated reading time: 3 minutes

    Zyncro continues to grow!
    During the last year it has taken a giant step forward.

    To show you everything that Zyncro represents today, and in line with our usual style we’ve created a new infographic. Because once again, a picture is worth a thousand words! 😉



    The organizational change towards the Enterprise or Company 2.0 has become more consolidated with a new widespread communication and knowledge management model in companies.

    When adopting an enterprise social network, your company doesn’t start from zero. So Zyncro has incorporated features to easily connect with your existing systems, becoming the integrated social tool for your entire organization, which now lets you:

    All this as well as existing features:

    • Private work groups for easy and secure collaboration with co-workers, partners, customers or suppliers
    • Document management in a secure and private cloud, accessible from anywhere and from any device
    • Properly organized and integrated tasks for monitoring each project
    • Corporate directory, with contact info on all the people in your organization as well as your external contributors.

    Remember, you can download or share this infographic using the following Zlink!

  • Mertxe Pasamontes 8:43 am on February 17, 2012 Permalink | Reply
    Tags: , , social intranet   

    Collaborate to grow together 

    Estimated reading time: 3 minutes

    In his book Cognitive Surplus, Clay Shirky helps us understand how Internet communities operate, the reasons why thousands of people share information and knowledge with others and how this could be done thanks to the fact that the social structure of Western society enables greater free time and with it, a “cognitive surplus” allowing us to choose what to occupy our time with.

    Obviously, this exchange between people is possible thanks to the appearance of technologies that allow it; any user on the Net can publish contents, hold a discussion in a forum, share photographs or documents with relative ease. In most cases, only a basic user level is required to do so. In this post (in Spanish), you can read a bit more about the book’s contents.

    Creating an Internet community nowadays is possible and there are many tools to do it: from creating public communities or forums with programs such as vbulletin or Buddypress if the platform is WordPress, to private communities that operate like an Intranet for companies, like Zyncro.

    But what is not as easy is making those communities work and achieve their purpose. For that reason, based on Dominique Foray’s studies (The Knowledge Economy), Shirky recommends four conditions for making a community work:

    1. The community’s size. The size must be directly proportional to the knowledge being shared. As he himself quotes, a community to share versions of Happy Birthday can be much bigger (as anyone can understand it) than one talking about poetry written in Sanscrit.

    2. The cost of transmitting knowledge. In this case, technology as I’ve mentioned previously helps in making the exchange simple and cost-effective. This means that the number of people coming together to share interests has grown, as they can do it from the comfort of their own home, at a low cost, and achieve the pleasure of sharing with others in exchange.

    3. Clarity in the knowledge shared. Knowledge expands quicker in a community if the members are capable of expressing it in a way that is easy to understand: straightforward points, lists, tutorials, etc.

    4. Having a common culture. In this case, culture refers to the shared suppositions of a community on how it should work in terms of the tasks and relationships between members. People not only must understand the shared knowledge, they need to understand each other.

    Therefore, you’ve no excuse for not having your own community or work group on the topic that interests you. It can contain 3 or 5000 members, but the option is there. The best thing is that when we share with others, following these four conditions, the result of that act of sharing can be quite different to what we imagined at the start.

    If I’m left to my own thoughts, those thoughts can only increase as I receive new information. But if I share that knowledge with other people, not only is a quantitative change possible, but also a qualitative change, from which new, transformed knowledge will emerge. So collaborating allows us to grow together.

    Do you have a community you share interests with? Are they generic or specific also?

  • Carlos del Pozo 10:30 am on December 22, 2011 Permalink | Reply
    Tags: , , , , , social intranet, ,   

    Zyncro Features: Search (II) 

    Estimated reading time: 4 minutes

    As we previously explained in the first part of this article, to search in Zyncro, you need to enter the term you want to search in the search box found in the top right corner of the screen.

    In the second part of this article, we’re going beyond the segmented search to show the additional options in the Zyncro search that enables you to get more specific results.

    You can do this in two ways:


    Segmented Search

    Enter the search criteria in the search box and when it shows you the results, you can use the fields that appear just below the search box on the right of the screen to refine the search:


    You can perform a search on a specific section of your Zyncro by selecting the section and clicking on Filter. Only the items you have selected (messages/files and folders/groups/departments/people) in the section will be shown.

    The sections can be:

    • Corporate newsfeed
    • Departments
    • Personal feed (the users you can see)
    • Private messages (your messages)
    • Your different work groups


    It gives you the option to restrict the search according to the person that posted the item (messages, files, etc.)

    This field is associated with your contacts and when you start to enter a text, it will suggest the users that contain the text entered.

    You can select more than one person in this field.


    With this field, you can display the items that have been published in Zyncro during a specific period of time on searching.

    You can choose whether to display items published during:

    • the last 24 hours
    • the last week
    • the last month
    • the last year
    • and it even lets you customize the search period: posts in Zyncro from one date to another.

    These search fields are restrictive, i.e. the number of results shown are reduced according to the combination of criteria entered.

    Advanced Search

    You can also perform precise searches using punctuation symbols in the text field.

    The punctuation symbols that have been enabled for more specific searches are quotation marks and the + sign. They can be used together and separately and their function changes according to the combination used.

    The most frequent search cases are:

    Simple search (without quotation marks or + sign): Enter in the search box Word A Word B Word C – It will show you items in Zyncro that contain any of the 3 words that you have entered in the search box, regardless of the order in which they appear.

    Search using the + sign: Enter in the search box Word A+Word B+Word C – It shows you items in Zyncro that contains the 3 words you have entered in the search. If they don’t contain all the words entered, they won’t be shown in the list of results.

    Search using quotation marks: Enter in the search box “Word A Word B Word C” – It shows you items in Zyncro that contain the exact expression entered between quotation marks.

    These options can be combined to create even more specific and precise searches.

  • Carlos del Pozo 10:56 am on December 15, 2011 Permalink | Reply
    Tags: , , , , social intranet, ,   

    Zyncro Features: Search (I) 

    Estimated reading time: 4 minutes

    How do I perform searches in Zyncro?

    To perform a search in Zyncro, just enter the term you want to find in the search box (top right corner of the screen).

    The search results in Zyncro will appear grouped according to the different Zyncro sections: Messages, Files and Folders, Groups, Departments/Companies and People

    Beside the corresponding tab for each section, you’ll see the number of hits for the search criteria in brackets.

    Search Results

    Messages: This tab shows all messages appearing in conversations on the Zyncro wall that include the search word. The word is always highlighted in gray.

    The types of message that appear in this section (different according to the user) are:

    • Personal news that you or the people you follow have posted
    • Corporate news
    • Private messages you’ve sent
    • Messages from departments or companies you belong to or follow
    • Messages from the groups you participate in

    Files and folders: This tab lists all the files, folders and Zlinks created for sharing that include the search criteria in their title and that belong to the groups you have access to. Only for Business plans or higher: The tab also includes files whose content contains the search term (text files: TXT, PDF, Word, Excel, HTML, etc.). The term is highlighted in gray.

    Groups: This tab includes the groups that contain the search term in their title. Like messages and files, the term will be highlighted. This feature enables you to find all those groups whose name you can’t remember by using key terms.

    Departments/Companies (depending on the organization’s configuration): This last tab gives the departments or companies whose name or description contains the search term.

    People: This tab shows you a list of user contacts that include the search term in their profile (basic information, experience and skills, etc.) This is the best tool for managing internal talent!

    Next week, we’ll look at advanced search options.

    Learn to retrieve knowledge in your company in a single click!

  • Patricia Fernandez Carrelo 10:10 am on December 12, 2011 Permalink | Reply
    Tags: , , , , social intranet,   

    First webinar in Spanish on Enterprise Social Networks and the Enterprise 2.0 

    Estimated reading time: 3 minutes

    Zyncro is organizing its first webinar in Spanish on Enterprise Social Networks and the Enterprise 2.0.

    Why not join all the other companies in learning more about Enterprise Social Networks and the Enterprise 2.0 and participate in this free webinar?

    What’s it all about?

    Social networks have already become a basic communication tool for everyone these days and now they are being used for internal communication in organizations.

    The idea behind creating internal communities is so that employees to exchange contents directly, messages and documents, promoting imagination and creativity, motivating employees and increasing productivity and communication across the board, as well as reducing email usage.

    In this webinar, Zyncro will point out the essential points in successfully implementing an enterprise social network in companies that want to strengthen their organizational culture and centralize know-how.

    This webinar will be the first in a series of seminars focused on social software within the corporate environment. Future editions will include webinars given in English.

    When is it happening?

    This Spanish-language webinar will take place on Thursday, December 15, at 18:00 CET and will last 30 minutes.

    Who will be giving it?

    The webinar will be given by Patricia Fernández Carrelo, head of marketing at Zyncro.

    How do I participate?

    To participate in our webinar, sign up using this form.

    Ready to discover the keys to internal social communication? We’re expecting you!

  • Carlos del Pozo 10:36 am on December 9, 2011 Permalink | Reply
    Tags: , , , , , social intranet,   

    Zyncro Customization: Corporate image 

    Estimated reading time: 4 minutes

    How do I get my company to identify with Zyncro as their Social Network?

    Start customizing the interface with your logo and corporate colors!

    When creating your organization in Zyncro, the first step your admin needs to do is to define the corporate image. This option is found in the Administration Panel > Corporate image.

    Zyncros graphic customization options

    1. Your company’s logo

    First you need to upload to Zyncro the image (we recommend using a transparent .png) that will be used as a logotype for your organization and that will appear in the top left corner of the header.

    The size is limited to a maximum of 250 pixels wide by 40 pixels high. If it is any bigger than this, the image will be resized.

    2. Header background color

    If you click on the square icon, you can select the color to appear in the header, which is always shown at the top of the screen. If you want define a more precise color tone, you can also edit it using the RGB color model.

    3. Header text color

    Just like the previous option, you can also edit the color of the texts that appear above the header (Help, Language, First and Last Names of the user, Departaments, etc.).

    We recommend you use the corporate colors and combine them in such a way that they are easy to read and attractive for users, taking into account that it’s a web environment.

    Each time you change the logo and the colors in the header, you can preview the changes to check the end result before saving the layout.

    4. Customize the subdomain of the organization and the login page

    Apart from the interface colors, Zyncro contains an option to customize the URL from which organization users can access their corporate Zyncro.

    The default URL for accessing Zyncro is: https://my.zyncro.com/, but from this screen you can configure the URL of your Zyncro, using “https://MYCOMPANY.zyncro.com” instead of “my.zyncro.com”.

    To do this, just enter the name of your organization or any other term you want that can be used as a URL in the corresponding text box.

    If you have changed the image and corporate colors of your Zyncro as well as the subdomain , when you access your customized URL, a login page with your own corporate image will appear.

    This is the login page for our company, Zyncro Tech:

    5. Hide Zyncro links and logos in Zlinks

    Finally, there is also an option to hide the “Zyncro” name in links and logos within Zlinks.

    After making any changes, don’t forget to press “Save”!

    Customize your Zyncro appearance and apply your brand image to your Social Network.
    Win your employees over not only with its content… but also with its design!


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